Why do I get a message "You must verify your university login information" or error code 2112 when trying install or activate MATLAB?
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Why do I get a message "You must verify your university login information" or an error code 2112 when attempting to install or activate MATLAB?
Accepted Answer
MathWorks Support Team
on 23 Dec 2024
Edited: MathWorks Support Team
on 20 Sep 2022
2 votes
This message means your University's license is using Shibboleth Identity Management. In order to proceed you must click on the link provided and input your University credentials to verify you are a current member of the University. After you enter your credentials and you are still a current member of the University, you will be able to proceed with the installation/activation.
If you receive error 2112 and you are not properly redirected to your school's login page, you may need to reverify your license before completing the installation. To reverify, go to matlab.mathworks.com and log in to your MathWorks account using your student email address.
Alternatively, you can reverify using your campus portal page. Search mathworks.com for the name of your school and click on the page that says your school's name followed by "MATLAB Access for Everyone". Then click the "Sign in to get started" button and authenticate on your school's login page.
1 Comment
foboo
on 15 May 2018
Edited: Walter Roberson
on 15 May 2018
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