MATLAB Answers

cannot install R2012a on windows 7 64bit

3 views (last 30 days)
Muhammad Omer
Muhammad Omer on 27 Oct 2013
Edited: Walter Roberson on 20 Oct 2016
hello everyone ....
when i try to install matlab R2012a on my system it generates a notepad file named "hs_err_pid6964" which contains
"#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0000000077b3f4c5, pid=6964, tid=8164
#
# JRE version: 6.0_17-b04
# Java VM: Java HotSpot(TM) 64-Bit Server VM (14.3-b01 mixed mode windows-amd64 )
# Problematic frame:
# C [ntdll.dll+0x4f4c5]
#
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
#
--------------- T H R E A D ---------------
Current thread (0x00000000009aa800): JavaThread "main" [_thread_in_Java, id=8164, stack(0x0000000000030000,0x0000000000130000)]
siginfo: ExceptionCode=0xc0000005, reading address 0xffffffffffffffff
Registers:
EAX=0x00000000001199f8, EBX=0x0000000000000002, ECX=0x0000000000119ac8, EDX=0x0000000000119a38
ESP=0x00000000001199e8, EBP=0x000007fedf3c3560, ESI=0x0000000000000020, EDI=0x0000000000000000
EIP=0x0000000077b3f4c5, EFLAGS=0x0000000000010202
Top of Stack: (sp=0x00000000001199e8)
0x00000000001199e8: 0000000000000202 0000000077af7749
0x00000000001199f8: 000007fffffdd000 000000002c28adf0
0x0000000000119a08: 000000002cabdc00 0000000000000000
0x0000000000119a18: 0000000000119c00 0000000000119c30
0x0000000000119a28: 0000000000000000 0000000200000003
0x0000000000119a38: 0000000000130000 000000000010b000
0x0000000000119a48: 000000000011a250 0000000002de6ebc
0x0000000000119a58: 0000000002de6410 0000000000000000
0x0000000000119a68: 0000000000000000 000000000011a250
0x0000000000119a78: 000000000011a220 0000000002da6f7a
0x0000000000119a88: 0000000002da6f10 0000000000000000
0x0000000000119a98: 0000000000000000 000000000011a220
0x0000000000119aa8: 000000000011a2e0 0000000002d75969
0x0000000000119ab8: 0000000002d74e90 0000000000000000
0x0000000000119ac8: 000000000011a348 000000000011a2e0
0x0000000000119ad8: 000000000011a2e0 0000000002d75969
Instructions: (pc=0x0000000077b3f4c5)
0x0000000077b3f4b5: 00 00 4c 89 b1 e8 00 00 00 4c 89 b9 f0 00 00 00
0x0000000077b3f4c5: 0f ae 81 00 01 00 00 0f 29 81 a0 01 00 00 0f 29
Stack: [0x0000000000030000,0x0000000000130000], sp=0x00000000001199e8, free space=934k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C [ntdll.dll+0x4f4c5]
Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
v blob 0x0000000002da7039
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--------------- P R O C E S S ---------------
Java Threads: ( => current thread )
0x000000002d008800 JavaThread "AWT-Windows" daemon [_thread_in_native, id=8096, stack(0x000000002e260000,0x000000002e360000)]
0x000000002cfa4000 JavaThread "AWT-Shutdown" [_thread_blocked, id=6268, stack(0x000000002e160000,0x000000002e260000)]
0x000000002ca16800 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=3280, stack(0x000000002dfb0000,0x000000002e0b0000)]
0x000000002c7f0800 JavaThread "com.google.inject.internal.Finalizer" daemon [_thread_blocked, id=7684, stack(0x00000000025a0000,0x00000000026a0000)]
0x000000002b80c000 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=5420, stack(0x000000002bfa0000,0x000000002c0a0000)]
0x000000002b808800 JavaThread "CompilerThread1" daemon [_thread_blocked, id=300, stack(0x000000002bea0000,0x000000002bfa0000)]
0x000000002b804000 JavaThread "CompilerThread0" daemon [_thread_blocked, id=5576, stack(0x000000002bda0000,0x000000002bea0000)]
0x000000002b7fd800 JavaThread "Attach Listener" daemon [_thread_blocked, id=2936, stack(0x000000002bca0000,0x000000002bda0000)]
0x000000002b7fa800 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=6528, stack(0x000000002bba0000,0x000000002bca0000)]
0x000000002b769000 JavaThread "Finalizer" daemon [_thread_blocked, id=7660, stack(0x000000002baa0000,0x000000002bba0000)]
0x000000002b762800 JavaThread "Reference Handler" daemon [_thread_blocked, id=2488, stack(0x000000002b9a0000,0x000000002baa0000)]
=>0x00000000009aa800 JavaThread "main" [_thread_in_Java, id=8164, stack(0x0000000000030000,0x0000000000130000)]
Other Threads:
0x000000002b756800 VMThread [stack: 0x000000002b8a0000,0x000000002b9a0000] [id=6560]
0x000000002b812000 WatcherThread [stack: 0x000000002c0a0000,0x000000002c1a0000] [id=576]
VM state:not at safepoint (normal execution)
VM Mutex/Monitor currently owned by a thread: None
Heap
PSYoungGen total 3648K, used 950K [0x00000000206d0000, 0x0000000020b70000, 0x000000002b170000)
eden space 2688K, 4% used [0x00000000206d0000,0x00000000206ed9a0,0x0000000020970000)
from space 960K, 86% used [0x0000000020980000,0x0000000020a50000,0x0000000020a70000)
to space 1024K, 0% used [0x0000000020a70000,0x0000000020a70000,0x0000000020b70000)
PSOldGen total 5312K, used 1260K [0x000000000b170000, 0x000000000b6a0000, 0x00000000206d0000)
object space 5312K, 23% used [0x000000000b170000,0x000000000b2ab108,0x000000000b6a0000)
PSPermGen total 21248K, used 13356K [0x0000000005d70000, 0x0000000007230000, 0x000000000b170000)
object space 21248K, 62% used [0x0000000005d70000,0x0000000006a7b2d8,0x0000000007230000)
Dynamic libraries:
0x0000000140000000 - 0x000000014004a000 e:\softwares\matlab12\matlab\matl12aw\bin\win64\setup.exe
0x0000000077af0000 - 0x0000000077c9b000 C:\Windows\SYSTEM32\ntdll.dll
0x00000000779d0000 - 0x0000000077aef000 C:\Windows\system32\kernel32.dll
0x000007fefddb0000 - 0x000007fefde1b000 C:\Windows\system32\KERNELBASE.dll
0x000007fef2f70000 - 0x000007fef3029000 e:\softwares\matlab12\matlab\matl12aw\bin\win64\java_launcher.dll
0x000007fefed30000 - 0x000007fefeda1000 C:\Windows\system32\SHLWAPI.dll
0x000007fefe0b0000 - 0x000007fefe117000 C:\Windows\system32\GDI32.dll
0x00000000778d0000 - 0x00000000779ca000 C:\Windows\system32\USER32.dll
0x000007fefe380000 - 0x000007fefe38e000 C:\Windows\system32\LPK.dll
0x000007fefe7e0000 - 0x000007fefe8aa000 C:\Windows\system32\USP10.dll
0x000007fefe390000 - 0x000007fefe42f000 C:\Windows\system32\msvcrt.dll
0x000007fefc890000 - 0x000007fefc89c000 C:\Windows\system32\VERSION.dll
0x000007fefefd0000 - 0x000007feffd56000 C:\Windows\system32\SHELL32.dll
0x000007fefd920000 - 0x000007fefd977000 C:\Windows\system32\apphelp.dll
0x000007fef33a0000 - 0x000007fef33fa000 C:\Windows\AppPatch\AppPatch64\AcLayers.DLL
0x000007fefb960000 - 0x000007fefb9d0000 C:\Windows\system32\WINSPOOL.DRV
0x000007fef8910000 - 0x000007fef8928000 C:\Windows\system32\MPR.dll
0x000007fefe6b0000 - 0x000007fefe7de000 C:\Windows\system32\RPCRT4.dll
0x000007fedf380000 - 0x000007fedf7e7000 C:\Windows\AppPatch\AppPatch64\AcXtrnal.DLL
0x000007fef8ac0000 - 0x000007fef8b11000 C:\Windows\AppPatch\AppPatch64\AcGenral.DLL
0x000007fefd8f0000 - 0x000007fefd915000 C:\Windows\system32\SspiCli.dll
0x000007fefde20000 - 0x000007fefe021000 C:\Windows\system32\ole32.dll
0x0000000073a30000 - 0x0000000073a33000 C:\Windows\system32\sfc.dll
0x000007fef9d80000 - 0x000007fef9d90000 C:\Windows\system32\sfc_os.DLL
0x000007fefca70000 - 0x000007fefca8e000 C:\Windows\system32\USERENV.dll
0x000007fefda50000 - 0x000007fefda5f000 C:\Windows\system32\profapi.dll
0x000007fefbb70000 - 0x000007fefbb88000 C:\Windows\system32\dwmapi.dll
0x000007fefe280000 - 0x000007fefe35b000 C:\Windows\system32\ADVAPI32.dll
0x000007fefe360000 - 0x000007fefe37f000 C:\Windows\SYSTEM32\sechost.dll
0x000007fefed00000 - 0x000007fefed2e000 C:\Windows\system32\IMM32.DLL
0x000007fefe120000 - 0x000007fefe229000 C:\Windows\system32\MSCTF.dll
0x000007fefbf40000 - 0x000007fefbf96000 C:\Windows\system32\uxtheme.dll
0x0000000078870000 - 0x0000000078ecd000 e:\softwares\matlab12\matlab\matl12aw\sys\java\jre\win64\jre\bin\server\jvm.dll
0x000007fefc330000 - 0x000007fefc36b000 C:\Windows\system32\WINMM.dll
0x000007fefd980000 - 0x000007fefd98f000 C:\Windows\system32\CRYPTBASE.dll
0x000000007a440000 - 0x000000007a44e000 e:\softwares\matlab12\matlab\matl12aw\sys\java\jre\win64\jre\bin\verify.dll
0x000000007a070000 - 0x000000007a097000 e:\softwares\matlab12\matlab\matl12aw\sys\java\jre\win64\jre\bin\java.dll
0x000000007a540000 - 0x000000007a54a000 e:\softwares\matlab12\matlab\matl12aw\sys\java\jre\win64\jre\bin\hpi.dll
0x0000000077cb0000 - 0x0000000077cb7000 C:\Windows\system32\PSAPI.DLL
0x000000007a370000 - 0x000000007a382000 e:\softwares\matlab12\matlab\matl12aw\sys\java\jre\win64\jre\bin\zip.dll
0x000000007a230000 - 0x000000007a247000 E:\Softwares\Matlab12\MATLAB\matl12aw\sys\java\jre\win64\jre\bin\net.dll
0x000007fefe430000 - 0x000007fefe47d000 C:\Windows\system32\WS2_32.dll
0x000007fefecf0000 - 0x000007fefecf8000 C:\Windows\system32\NSI.dll
0x000007fefd2c0000 - 0x000007fefd314000 C:\Windows\system32\mswsock.dll
0x000007fefd2b0000 - 0x000007fefd2b7000 C:\Windows\System32\wship6.dll
0x000000007a500000 - 0x000000007a50b000 E:\Softwares\Matlab12\MATLAB\matl12aw\sys\java\jre\win64\jre\bin\nio.dll
0x0000000073150000 - 0x0000000073311000 E:\Softwares\Matlab12\MATLAB\matl12aw\sys\java\jre\win64\jre\bin\awt.dll
0x000007fefdb00000 - 0x000007fefdba0000 C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7600.16385_none_a44af8ec57f961cf\comctl32.dll
0x0000000075b90000 - 0x0000000075bfb000 E:\Softwares\Matlab12\MATLAB\matl12aw\sys\java\jre\win64\jre\bin\fontmanager.dll
VM Arguments:
jvm_args: -Djava.ext.dirs=e:\softwares\matlab12\matlab\matl12aw\sys\java\jre\win64\jre\\lib\ext;e:\softwares\matlab12\matlab\matl12aw\java\jar;e:\softwares\matlab12\matlab\matl12aw\java\jarext;e:\softwares\matlab12\matlab\matl12aw\java\jarext\axis2;e:\softwares\matlab12\matlab\matl12aw\java\jarext\guice;e:\softwares\matlab12\matlab\matl12aw\java\jarext\webservices vfprintf -Xmx512m
java_command: <unknown>
Launcher Type: generic
Environment Variables:
PATH=e:\softwares\matlab12\matlab\matl12aw\bin\win64;C:\Program Files\Broadcom\Broadcom 802.11\Driver;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\WIDCOMM\Bluetooth Software\;C:\Program Files\WIDCOMM\Bluetooth Software\syswow64;C:\Program Files\Microsoft\Web Platform Installer\;C:\Program Files (x86)\Microsoft ASP.NET\ASP.NET Web Pages\v1.0\;C:\Program Files\Microsoft SQL Server\110\Tools\Binn\;C:\Program Files\MATLAB\R2010a\runtime\win64;C:\Program Files\MATLAB\R2010a\bin;C:\Program Files (x86)\Windows Kits\8.0\Windows Performance Toolkit\
USERNAME=Omer
OS=Windows_NT
PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 42 Stepping 7, GenuineIntel
--------------- S Y S T E M ---------------
OS: Windows Vista Build 6000
CPU:total 4 (8 cores per cpu, 2 threads per core) family 6 model 42 stepping 7, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3, sse4.1, sse4.2, ht
Memory: 4k page, physical 4140912k(1713044k free), swap 8279928k(5311456k free)
vm_info: Java HotSpot(TM) 64-Bit Server VM (14.3-b01) for windows-amd64 JRE (1.6.0_17-b04), built on Oct 11 2009 00:46:08 by "java_re" with MS VC++ 8.0
time: Sun Oct 27 20:13:05 2013
elapsed time: 7 seconds
"
now ive already installed R2010a but i want to isntall 2012 .. ive uninstalled 2010 and then tried again but it does the same thing ....
PLEASE HELP :(

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