Where do I find my serial number or activation key?

Asked by Ben on 16 Jan 2014

Latest activity Answered by Pedro Rocha on 16 Jun 2016

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I purchased a student copy of Matlab from the University of Alberta Web Store. I need to download it from Mathworks but the product does not show up. I used the same email for both (my university email). The other option is to enter a serial number or activation key but I am lacking either. It does not show up in my order details on the web store nor on my order receipt. I'm lost. What do I need to do next to get my product?

-Kind regards, Ben

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Answer by Wouter on 16 Jan 2014

It is normally delivered along with your product depending on the way you ordered Matlab. If you illegally downloaded Matlab you also have to use illegal means to get a key. If you have obtained Matlab through legal means, the installation setup will guide you finding your serial code (there is an option for online verification and even one with 'I don't know what my serical code is' last time I installed it).

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Answer by Ryan on 15 Jun 2014

I'm having the exact same problem. I download MATLAB 2014a (for 64-bit Linux) from the University of Alberta web store, and I cannot find my activation key anywhere. Apparently it's supposed to be provided to me with my download, but... it's just not. I can get as far as downloading the MATLAB zip, which appears to contain everything that I should need to install 2014a. I've opened the Installer, and once I get to the License Selection window, I'm stuck. Under "Select a license," I have one license to choose from -- but this is one that I've had for years and am using at a different workplace.

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Answer by Pedro Rocha on 16 Jun 2016

tambéem gostaria de saber o codigo!

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