GigE Camera Connection: Unable to set Packet Size

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Alex on 26 Jul 2011
Answered: qiang zhong on 4 Jun 2019
I am trying to connect to a Pleora Technologies Analog to digital GigE device that is supposed give me an GigE connection to my analog camera. I can connect to the camera just fine using Pleora's provided GEVPlayer, however when I try to connect to the camera using imaqtool I always get the error:
Error Using ==> imaqdevice.preview at 181 gige: Unable to set PacketSize.
I have tried changing the packet size and saving the settings using GEVplayer, and then reopening the camera in imaqtool but I always get the same error.
In addition I have tried changing the settings on my ethernet adapter to allow Jumbo frames, but with no luck.
Here is my ver data:
MATLAB Version (R2011a)
MATLAB License Number: *******
Operating System: Microsoft Windows 7 Version 6.1 (Build 7601: Service Pack 1)
Java VM Version: Java 1.6.0_17-b04 with Sun Microsystems Inc. Java HotSpot(TM) 64-Bit Server VM mixed mode
MATLAB Version 7.12 (R2011a)
Image Acquisition Toolbox Version 4.1 (R2011a)
Image Processing Toolbox Version 7.2 (R2011a)
Instrument Control Toolbox Version 2.12 (R2011a)
MATLAB Coder Version 2.0 (R2011a)
MATLAB Compiler Version 4.15 (R2011a)

Answers (4)

Walter Roberson
Walter Roberson on 26 Jul 2011
There is a bug in 2010b in using GigE vision devices. That's the version before you are using, but the bug was not necessarily corrected immediately. My understanding is that there is a workaround.
Walter Roberson
Walter Roberson on 26 Jul 2011
There are a bunch of GigE problems: please see

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Mark Jones
Mark Jones on 1 Aug 2011
Hi Alex,
Would you mind contacting our technical support department so that we can work with you in investigating this?

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qiang zhong
qiang zhong on 4 Jun 2019
You only need one command :imaqreset
Do this step each time you turn on the camera to collect data.

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