unable to login my matlab account on ubuntu

I have tried everything. .Now I am very disappointed, because I can't install MatLab. I canno't log in to my MathWorks account.
In Ubuntu 18: I did enter correct credentials, and clicked Next.but my account didnot open. But I did repeat the same steps in Windows 10, and it seems to work fine.
Also no links are working. For example clicking on "Forgot password", and "Help" button, does nothing in Ubuntu.
A quick response would be highly appreciated.

2 Comments

According to the description provided it appears as if the issue is with the Ubuntu OS.
To resolve this, try to remove the "libglib-2.0.so" library from MATLAB so that MATLAB will use your system's library instead.
To do this, please execute the following commands in your Linux terminal:
(You may need root privileges).
cd /usr/local/MATLAB/R2017b
cd cefclient/sys/os/glnxa64
mkdir exclude
mv libglib-2.0.so* exclude/
exit
In the first command replace the version name of MATLAB according to the version installed in your system.
If the above workaround doesn’t work for you try to remove the file ‘libcrypto.so.1.1’ from the location ‘/usr/local/MATLAB/R2020b/bin/glnxa64.
(Just replace the version name with the version installed on your system.)
I am not able to find any of those 2 files. any other workaround for this?

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Asked:

on 13 Apr 2023

Commented:

on 8 Oct 2023

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