Matlab 2015a crashes while installing B&R Automation Studio Simulink?

4 Dec 2015
2 Answers
Answer Accepted
Updated 11 Dec 2015
5 Views (30 days)

0 votes

I was trying to install: http://www.br-automation.com/en-us/downloads/#categories=software/automation-studio-target-for-simulink
And each time Matlab crashes with following message:
MATLAB crash file:C:\Users\darjiv\AppData\Local\Temp\matlab_crash_dump.6596-1:
------------------------------------------------------------------------
Assertion detected at Thu Dec 03 20:30:27 2015
------------------------------------------------------------------------
Configuration:
Crash Decoding : Disabled
Crash Mode : continue (default)
Current Graphics Driver: Unknown software
Default Encoding : windows-1252
Graphics card 1 : Advanced Micro Devices, Inc. ( 0x1002 ) AMD Radeon HD 8790M Version 12.100.14.1300
Graphics card 2 : Intel Corporation ( 0x8086 ) Intel(R) HD Graphics 4600 Version 10.18.10.3574
Host Name : USATLA411
Java Crash Report : C:\Users\darjiv\AppData\Local\Temp\hs_error_pid6596.log
MATLAB Architecture : win64
MATLAB Root : C:\Program Files\MATLAB\R2015aSP1
MATLAB Version : 8.5.1.281278 (R2015a) Service Pack 1
OpenGL : software
Operating System : Microsoft Windows 7 Enterprise
Processor ID : x86 Family 6 Model 60 Stepping 3, GenuineIntel
Virtual Machine : Java 1.7.0_60-b19 with Oracle Corporation Java HotSpot(TM) 64-Bit Server VM mixed mode
Window System : Version 6.1 (Build 7601: Service Pack 1)
Fault Count: 1
Assertion in void __cdecl `anonymous-namespace'::mwJavaAbort(void) at b:\matlab\src\jmi\javainit.cpp line 1347:
Fatal Java Exception. See Java Crash Report for details.
Register State (captured):
RAX = 000000000457df01 RBX = 00000000b3ffd7e0
RCX = 00000000b3ffd1b0 RDX = 0000000000000000
RSP = 00000000b3ffcd20 RBP = 000000000ae0c310
RSI = 000000000456df30 RDI = 000000000457df80
R8 = 000007fffffa6000 R9 = 000007fef62f0000
R10 = 000000000456df80 R11 = 000000000456df80
R12 = 0000000059e2ba66 R13 = 00000000b3ffddf0
R14 = 000000000ae0c310 R15 = 000000003e270000
RIP = 000000000439462a EFL = 00000202
CS = 0033 FS = 0053 GS = 002b
Stack Trace (captured):
[ 0] 0x000000000439462a C:\Program Files\MATLAB\R2015aSP1\bin\win64\libmwfl.dll+00083498
[ 1] 0x0000000004390ee4 C:\Program Files\MATLAB\R2015aSP1\bin\win64\libmwfl.dll+00069348
[ 2] 0x00000000043908db C:\Program Files\MATLAB\R2015aSP1\bin\win64\libmwfl.dll+00067803
[ 3] 0x00000000043940be C:\Program Files\MATLAB\R2015aSP1\bin\win64\libmwfl.dll+00082110
[ 4] 0x000000000adb5607 C:\Program Files\MATLAB\R2015aSP1\bin\win64\jmi.dll+00480775
[ 5] 0x0000000059ae7b6d C:\Program Files\MATLAB\R2015aSP1\sys\java\jre\win64\jre\bin\server\jvm.dll+02390893
[ 6] 0x0000000059ad0ad8 C:\Program Files\MATLAB\R2015aSP1\sys\java\jre\win64\jre\bin\server\jvm.dll+02296536
[ 7] 0x0000000059ae88e6 C:\Program Files\MATLAB\R2015aSP1\sys\java\jre\win64\jre\bin\server\jvm.dll+02394342
[ 8] 0x0000000059aec2d8 C:\Program Files\MATLAB\R2015aSP1\sys\java\jre\win64\jre\bin\server\jvm.dll+02409176
[ 9] 0x0000000059b83a48 C:\Program Files\MATLAB\R2015aSP1\sys\java\jre\win64\jre\bin\server\jvm.dll+03029576
[ 10] 0x000000007713820d C:\Windows\SYSTEM32\ntdll.dll+00164365
[ 11] 0x00000000771285df C:\Windows\SYSTEM32\ntdll.dll+00099807
[ 12] 0x000000007715be38 C:\Windows\SYSTEM32\ntdll.dll+00310840
[ 13] 0x0000000075ca729a C:\Windows\system32\ig75icd64.dll+01471130
[ 14] 0x0000000075ca7479 C:\Windows\system32\ig75icd64.dll+01471609
[ 15] 0x0000000075ecb731 C:\Windows\system32\ig75icd64.dll+03716913
[ 16] 0x0000000075ca68d8 C:\Windows\system32\ig75icd64.dll+01468632
[ 17] 0x0000000075ca6f0b C:\Windows\system32\ig75icd64.dll+01470219
[ 18] 0x0000000075bf4111 C:\Windows\system32\ig75icd64.dll+00737553
[ 19] 0x0000000075b47895 C:\Windows\system32\ig75icd64.dll+00030869
[ 20] 0x0000000075fa040a C:\Windows\system32\ig75icd64.dll+04588554
[ 21] 0x000007fef9f82575 C:\Windows\system32\atig6pxx.dll+00009589
[ 22] 0x000007feefb3517e C:\Windows\system32\OPENGL32.dll+00151934
[ 23] 0x000007feefb35604 C:\Windows\system32\OPENGL32.dll+00153092
[ 24] 0x000000006454cc8e C:\Users\darjiv\AppData\Local\Temp\jogamp_0000\file_cache\jln3949898483193245690\jln2155306195465951147\jogl_desktop.dll+00314510
[ 25] 0x000000003e283150 <unknown-module>+00000000
[ 26] 0x000000002802adf8 <unknown-module>+00000000
[ 27] 0x000000002802adf8 <unknown-module>+00000000
[ 28] 0x00000000fffffffe C:\Program Files\MATLAB\R2015aSP1\bin\win64\libmwservices.dll+00065534
[ 29] 0x000000002802ae20 <unknown-module>+00000000
[ 30] 0x00000000255dfed0 <unknown-module>+00000000
[ 31] 0x000000005c0c0800 <unknown-module>+00000000
[ 32] 0x00000000b3fff488 <unknown-module>+00000000
[ 33] 0x00000007d9030590 <unknown-module>+00000000
[ 34] 0x00000000b3fff510 <unknown-module>+00000000
[ 35] 0x00000007d90312a0 <unknown-module>+00000000
If this problem is reproducible, please submit a Service Request via:
http://www.mathworks.com/support/contact_us/

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 Accepted Answer

Varad Darji
Varad Darji on 11 Dec 2015

1 vote

After some help from MathWorks Technical Support, combination of "Removing AMD Drivers, installing the latest intel drivers" has fixed this issue.

More Answers (1)

Walter Roberson
Walter Roberson on 4 Dec 2015

0 votes

6 Comments
Show 4 older comments Hide 4 older comments

Varad Darji
Varad Darji on 4 Dec 2015
Edited: Walter Roberson on 4 Dec 2015
Actually I found both links and I did install latest AMD drivers, and OPEN-GL bug is resolved in r2015a, so I believe we are looking at a new bug.
Link: http://www.mathworks.com/support/bugreports/1162551
Varad Darji
Varad Darji on 4 Dec 2015
Edited: Walter Roberson on 5 Dec 2015
I tried following:
  • Re-installing MatLab
  • Getting all latest HW/FW upgrades
  • Using OpenGL by save-software command.
I am still getting the same issue.
MATLAB crash file:C:\Users\darjiv\AppData\Local\Temp\matlab_crash_dump.9124-1:
------------------------------------------------------------------------
Assertion detected at Fri Dec 04 15:43:05 2015
------------------------------------------------------------------------
Configuration:
Crash Decoding : Disabled
Crash Mode : continue (default)
Current Graphics Driver: Unknown software
Default Encoding : windows-1252
Graphics card 1 : Advanced Micro Devices, Inc. ( 0x1002 ) AMD Radeon HD 8790M Version 15.300.1025.0
Graphics card 2 : Intel Corporation ( 0x8086 ) Intel(R) HD Graphics 4600 Version 10.18.10.3574
Host Name : USATLA411
Java Crash Report : C:\Users\darjiv\AppData\Local\Temp\hs_error_pid9124.log
MATLAB Architecture : win64
MATLAB Root : C:\Program Files\MATLAB\R2015aSP1
MATLAB Version : 8.5.1.281278 (R2015a) Service Pack 1
OpenGL : software
Operating System : Microsoft Windows 7 Enterprise
Processor ID : x86 Family 6 Model 60 Stepping 3, GenuineIntel
Virtual Machine : Java 1.7.0_60-b19 with Oracle Corporation Java HotSpot(TM) 64-Bit Server VM mixed mode
Window System : Version 6.1 (Build 7601: Service Pack 1)
Fault Count: 1
Assertion in void __cdecl `anonymous-namespace'::mwJavaAbort(void) at b:\matlab\src\jmi\javainit.cpp line 1347:
Fatal Java Exception. See Java Crash Report for details.
Register State (captured):
RAX = 000000000453df01 RBX = 000000002832cae0
RCX = 000000002832c4b0 RDX = 0000000000000000
RSP = 000000002832c020 RBP = 0000000010c3c310
RSI = 000000000452df30 RDI = 000000000453df80
R8 = 000007fffffd5000 R9 = 000007fef2120000
R10 = 000000000452df80 R11 = 000000000452df80
R12 = 00000000517eba66 R13 = 000000002832d0f0
R14 = 0000000010c3c310 R15 = 000000003e270000
RIP = 000000000435462a EFL = 00000202
CS = 0033 FS = 0053 GS = 002b
Stack Trace (captured):
[ 0] 0x000000000435462a C:\Program Files\MATLAB\R2015aSP1\bin\win64\libmwfl.dll+00083498
[ 1] 0x0000000004350ee4 C:\Program Files\MATLAB\R2015aSP1\bin\win64\libmwfl.dll+00069348
[ 2] 0x00000000043508db C:\Program Files\MATLAB\R2015aSP1\bin\win64\libmwfl.dll+00067803
[ 3] 0x00000000043540be C:\Program Files\MATLAB\R2015aSP1\bin\win64\libmwfl.dll+00082110
[ 4] 0x0000000010be5607 C:\Program Files\MATLAB\R2015aSP1\bin\win64\jmi.dll+00480775
[ 5] 0x00000000514a7b6d C:\Program Files\MATLAB\R2015aSP1\sys\java\jre\win64\jre\bin\server\jvm.dll+02390893
[ 6] 0x0000000051490ad8 C:\Program Files\MATLAB\R2015aSP1\sys\java\jre\win64\jre\bin\server\jvm.dll+02296536
[ 7] 0x00000000514a88e6 C:\Program Files\MATLAB\R2015aSP1\sys\java\jre\win64\jre\bin\server\jvm.dll+02394342
[ 8] 0x00000000514ac2d8 C:\Program Files\MATLAB\R2015aSP1\sys\java\jre\win64\jre\bin\server\jvm.dll+02409176
[ 9] 0x0000000051543a48 C:\Program Files\MATLAB\R2015aSP1\sys\java\jre\win64\jre\bin\server\jvm.dll+03029576
[ 10] 0x0000000077cc820d C:\Windows\SYSTEM32\ntdll.dll+00164365
[ 11] 0x0000000077cb85df C:\Windows\SYSTEM32\ntdll.dll+00099807
[ 12] 0x0000000077cebe38 C:\Windows\SYSTEM32\ntdll.dll+00310840
Steven Lord
Steven Lord on 4 Dec 2015
Please send the MATLAB crash log file (C:\Users\darjiv\AppData\Local\Temp\matlab_crash_dump.9124-1) and the Java crash log file (C:\Users\darjiv\AppData\Local\Temp\hs_error_pid9124.log) that the MATLAB log file listed to Technical Support for investigation.
Varad Darji
Varad Darji on 7 Dec 2015
Hello Steven, Thank you. All the requested files are attached.
Walter Roberson
Walter Roberson on 7 Dec 2015
Varad, please send them to Technical Support. This Answers forum is handled by volunteers, not by Mathworks Technical Support.

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