We're sorry, but something went wrong.

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Bernhard
Bernhard on 29 Jan 2016
Commented: Walter Roberson on 3 Feb 2016
Clicking the download button on the Mathworks website brings up an error (in red): "We're sorry, but something went wrong."
I do the download from my account, and I have associated a license. I've tried multiple times (different days) but still get this error.
  1 Comment
Image Analyst
Image Analyst on 29 Jan 2016
What browser are you using? Have you upgraded to the latest version? Have you tried from a different computer?

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Answers (2)

Bernhard
Bernhard on 3 Feb 2016
I'd tried that. Ultimately that problem was that my license was not valid for the newest version of Matlab. Once I set the new license all was working.
It's unfortunate that the error message is not more informative. Could just say that the license is not valid for this product ...
Thanks for your suggestion!
  2 Comments
John D'Errico
John D'Errico on 3 Feb 2016
Please don't add answers when all you have is a comment.
Walter Roberson
Walter Roberson on 3 Feb 2016
John, "set the new license" is the solution here, so it is properly an Answer.

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Vineeth Kartha
Vineeth Kartha on 3 Feb 2016
Hi Bernhard,
Try downloading with an updated browser. This might resolve the issue.

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