How can I get my webcam connected with Surface Pro 4?

I cannot capture an image with my webcam in MATLAB. I installed the USB Webcam toolbox. I am only using one line of code:

    cam = webcam

And the command box says:

cam = 

webcam with properties:

                     Name: 'Microsoft Camera Rear'
               Resolution: '1920x1080'
     AvailableResolutions: {1x14 cell}
                FocusMode: 'auto'
                      Hue: 0
             ExposureMode: 'auto'
               Brightness: 0
                     Zoom: 1
         WhiteBalanceMode: 'auto'
                 Contrast: 0
             WhiteBalance: 6500
                 Exposure: -5
               Saturation: 0
                    Focus: 100
    BacklightCompensation: 0

    Error reading the frame size.

    Error reading the frame size.

So the camera is detectable but there comes an error when creating the webcam object. This causes more errors when using the snapshot() function.

[Star Strider]

I would Contact Tech Support.

Did you download the Webcam Support Package through your version of MATLAB (the favourite way is to type webcam in the Command Window, that then throws an error and then brings up the appropriate hyperlink to it)?

[Evan L]

I have done this. I know I have the support package because otherwise I wouldn't be able to create the webcam object at all.

[Star Strider]

I should have clarified. There are several ways of getting the Webcam Support Package, the preferred one being to do it through your existing (and open) version of MATLAB. I may be underestimating it, but I’m not certain how robust the installer is at detecting the correct MATLAB version and platform otherwise.

[Jessin Fleischmann]

Is there a solution now?