Why do I see an "HTTP response code" error in my installer log file when installing the RTL-SDR Support Package?

Why can't I install the RTLSDR support package using the add-on manager? I have tried both the online installation and "Download Only" workflows.

When installing a Support Package, I see the following error:

ERROR: There was a problem installing the third-party software. To resolve this issue, contact Technical Support.

If I look in my MATLAB installer log file, I also see this error:

ERROR: HTTP response code: 500 for URL:
https://osmocom.org/attachments/download/2242/RelWithDebInfo.zip

Answer 1

[MathWorks Support Team]

This error occurs when the support package installer was not able to correctly download RTL-SDR binaries. In order to workaround this issue please do the following:

 

1) Download RTL-SDR binaries from this location https://osmocom.org/attachments/download/2242/RelWithDebInfo.zip, using any browser.

2) Place the zip file in the following directory "C:\Users\<user name>\Downloads\MathWorks\SupportPackages\<Release>\archives\3p\rtlsdrprecompiledlib.instrset_win64_*

  *Where <username> is your user name and <Release> is the MATLAB release, such as R2016b

3) Finally run the add-on manager again to restart the installation process.

If this does not work and you are still experiencing the problem, please contact Technical Support.