I have MATLAB installed on a computer which is broken. How can I deactivate the license in the broken computer?

I have MATLAB installed on a computer which is broken. How can I deactivate the license in the broken computer?

Answer 1

[Star Strider]

How do I deactivate MATLAB?

http://www.mathworks.com/matlabcentral/answers/100663

When MATLAB automatically activates, it registers the volume serial number and the MAC addresses of the machine to your license.

If you cannot access the computer you want to deactivate MATLAB on, you can deactivate the "old computer" that MATLAB registered to by deactivating manually from your MathWorks License Center, since technically it is no longer accessible and can't be deactivated from that specific machine with the specific MAC address.

To deactivate MATLAB from the MathWorks License Center

1.  Go to the MathWorks License Center.
2.  Select the license you want to deactivate.
3.  Select the "Install and Activate" tab.
4.  Under the last column, "Deactivate," click the blue X in the row of the 2013 activation.
5.  Click the "Manual Deactivation agreement" above the buttons near the bottom of the form.
6.  Answer the two questions on the page.
7.  Type your name to confirm you that cannot retrieve the deactivation string.
8.  Click "Submit Agreement to Deactivate Software" to complete the deactivation process.

[Clovis Almeida]

Very useful answer. Successfuly deactivated. Thank you very much.

[Star Strider]

Thank you. My pleasure.

That information was MathWorks reply to me when I had a similar problem.