Why do I get the error message "The support package is not compatible with your version of MATLAB or operating system." when trying to install a support package?

When trying to install a support package, why do I get a error window stating:

"The support package is not compatible with your version of MATLAB or operating system." 

Answer 1

[MathWorks Support Team]

Some support packages may not be available in the combination of MATLAB release and platform you are using. For example, Embedded Coder Support Package for STMicroelectronics STM32 Processors is available in MATLAB R2024b on Linux, but not for older releases, unless Windows is being used.

To see a full list of support packages and what operating systems are supported, please refer to:

Hardware Support Package System Requirements

https://www.mathworks.com/hardware-support/system-requirements.html 

If you need to tell if a support package is supported on Apple Silicon versions of MATLAB, please check the downloads page for the support package in question.

If you have confirmed that the Support Package is compatible with the release of MATLAB and the Operating System, you may be experiencing connection issues trying to perform the installation. To resolve this, install the Support Package offline.

How do I download and install a support package on an offline machine?

https://www.mathworks.com/matlabcentral/answers/293235