Why do I get "Failed sign in attempt. Your MathWorks Account has been temporarily locked"?
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Why do I get "Failed sign in attempt. Your MathWorks Account has been temporarily locked"? What do I do if I exceeded the limit for failed login attempts?
Accepted Answer
MathWorks Support Team
on 15 May 2025
Edited: MathWorks Support Team
on 14 Mar 2025
1 vote
After multiple incorrect password attempts, users will be temporarily locked out of their MathWorks Account. If you have been locked out of your MathWorks Account, you will need to reset your password to access your account. You can reset your password from the link in the warning message or by clicking here.
If you are unable to receive the password link, make sure you check your spam folder. If you still have not received it, contact MathWorks Support.
1 Comment
Image Analyst
on 1 Jan 2022
@Zhuqi Yue, did you use a different password and account for your MATLAB license than you did for logging in to Answers? You presumably got into Answers (unless you were using someone else's Answers account), so what happens if you try to authenticate your MATLAB installation using your Answers password (if it ever becomes unlocked -- I'm not sure how long "temporary" is).
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