Why do I get the "Error: unable to connect to host Connection timed out: connect" when installing or activating MATLAB products?

Why do I get the following error when activating MATLAB products?

Service error:
Error: unable to connect to host. Connection timed out: connect

Answer 1

[MathWorks Support Team]

This issue is currently being investigated by MathWorks.

 

To resolve the issue for now, please obtain a license file and activate manually without the internet to complete the activation process.

To do so, follow the instructions in this article:

 

How do I activate MATLAB without an internet connection?

https://www.mathworks.com/matlabcentral/answers/259627

 

 

If you are unable to resolve the issue by the steps above, please contact Installation and Licensing Support:

https://www.mathworks.com/support/contact_us.html