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matlab error , low-level graphics error. ,how to fix ?

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I have this eror -> low-level graphics error , how to fix this problem ? I
Walter Roberson
Walter Roberson on 26 Dec 2019
Note that you should substitute
opengl info
instead of calling rendererinfo in your version as that function was added in the release after yours
Dinesh Yadav
Dinesh Yadav on 27 Dec 2019
Can you once try opening MATLAB from command prompt or terminal using
matlab -softwareopengl

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