IOT4SH01DS problem Thingspeak-automatic parameter reset

Hi, I have a big problem, I perfectly made the device parameters work and set and connected to the ThingViever app, but as soon as I write L'apikey and I enable Thingspeak the IOT4SH01DS device correctly sends about 4 times the temperature to the app and after you it disconnects from the network and all its settings return as factory.

Also the access password that I tried to change returns to the factory one (Littlepig).

Until he transmits all the settings remain correct, as soon as I enable Thinghspeak after a while the settings that I had modified for its correct functioning return to the factory settings.

What could be the problem?

Being in a remote area where there is no internet, the device is connected to a Telenor router wifi data modem with a IOT Thingmobile sim card that connects to the wind network.

Thanks.

Answer 1

[Christopher Stapels]

While we apprciate the app, MathWorks does not make or support the ThingViewer app, or the IOT4SH01DS device. I would suggest that you reach out to the designers and manufactures of those devices and apps.