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Why hardware trigger not appear in imaqtool for IDS uEye Camera ?

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Hocine YAKOUBI on 1 May 2020
Edited: Hocine YAKOUBI on 1 May 2020
I have a IDS uEye 3240ML-C-HQ camera, that have a hardware trigger.
When I use it in matlab with the command imaqtool, the hardware trigger not appear.
When I used it with from video device block in simulink, the hrdware trigger not appear also.
I used it with (.m) file it's working.
I tested the hardware trigger with IDS software and Labview,it's working.
Can someone help ?
Many thanks,

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