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How do I update my MATLAB license file for an Individual or Designated Computer license?

My license has changed and needs to be updated. How do I update my MATLAB license file for an Individual or Designated Computer license?

7 Answers

Answer by MathWorks Support Team on 22 May 2019 at 4:00
Edited by MathWorks Support Team on 22 May 2019 at 19:38
 Accepted Answer

If you are able to launch MATLAB
To update your license manually from within MATLAB, perform the following steps:
1. On the MATLAB toolstrip in Resources, click the down arrow under Help.
2. Click Licensing.
3. Select Update Current Licenses...and follow the prompts to update your license.
If you are unable to launch MATLAB
If your license file has expired or there is another license reason preventing MATLAB from starting, you can update your license by launching the MATLAB activation client.
For instructions on launching the activation client, see Activate an Installation Online.
If you cannot connect to the Internet
If the computer that is running MATLAB cannot connect to the internet, you can download a license file manually from www.mathworks.com on an internet-connected computer and copy the license file to the offline computer.
1. Sign into www.mathworks.com.
2. Click your profile picture in the top right and then select My Account.
3. Select your license number from the list.
4. Click the *Install and Activate *tab.
5. On the right-hand side, under Related Tasks, select Activate to Retrieve License File.
6. Fill out all required fields and follow prompts. Click Continue.
7. At Next Steps, click Download License File.
8. Skip Step 2 *and click *Done.
9. Copy the license file to the licenses folder on the offline machine. The following support article contains instructions for finding license file folders on various operating systems:
10. Start MATLAB. If you encounter difficulties, contact Customer Support.

  4 Comments

Show 1 older comment
FYI, one method to do this in OS X is to go to the Applications folder, ctrl-click on MATLAB_R*.app, and select "Show Package Contents", then run the "Activate.app" application.
Chethan,
I think you may have been looking at the OS X Menu bar instead of MATLAB's toolstrip. When running MATLAB on OS X, there are actually two help menus on your screen. There is the standard Help menu in the OS X menu bar, and then there is the MATLAB Help menu in MATLAB's toolstrip. The licensing submenu is located in the MATLAB Help menu, which is marked in the toolstrip by a white circle with a black question mark inside of it.
-Scott

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Answer by Jason Brooks on 2 Sep 2015

There are two Matlab help areas. One is the small circle in the upper right next to the search documentation box. That's not it. The other is Home (tab) > Resources (section on the far right) > Help > Licensing > Update current license. Just wanted to be more specific because you can find Licensing info with the other help button. It just won't let you update your license.

Answer by Nicolas Wongso on 4 Mar 2015

For license updates
How often can you update the license in Matlab?
My current license expires in 57 days, when license is updated will that one last for 57 days as well?

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Answer by Nicolas Wongso on 4 Mar 2015

Also is this license update going to be free?

  1 Comment

Nicolas,
It sounds like you may be a user of an annually-renewed license. If your organization will be updating the license, you will need to contact them about any related costs. If you are a university student using an academic headcount license, it is likely that the update will be free, but again, you should contact your university to check their policy on license updates.
For further clarification, feel free to contact MathWorks Support and we can discuss the license update process.
-Shawn
MathWorks Support

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Answer by kristen bill on 7 Jul 2016

How do I update my license file on a computer with no internet?

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Answer by abdulelah shewoil on 2 Feb 2018

from where can I get the File Installation Key ??

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Answer by Sriram Narayanan on 5 Sep 2018

That tool doesn't let me load in a new Concurrent License file (ie. to point the client at a new server, or if the server name changed). When I run it - still connected to the old server - it says "update not required".
It seems that the only way to get the client to load a new concurrent license configuration is to run the installer.

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