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How do I deactivate MATLAB?

I need to deactivate MATLAB. How do I do this?

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7 Answers

Answer by MathWorks Support Team on 13 Nov 2017
Edited by MathWorks Support Team on 13 Nov 2017
 Accepted Answer

If MATLAB is still installed on the computer
To deactivate MATLAB:
  • Launch MATLAB.
  • Click on "Help" in the MATLAB toolstrip, right beneath the question mark in the white circle. (Click on the "Home" tab if you don't see the help menu.)
  • Hover over "Licensing."
  • Click on "Deactivate Software..." from the licensing submenu and follow the on-screen instructions.
In MATLAB R2012a and earlier there is no toolstrip, so the Licensing submenu is in the help menu.
In MATLAB R2007b and earlier, activation and deactivation do not apply.
If MATLAB has been uninstalled
If you are unable to launch MATLAB or MATLAB has already been uninstalled, you will need to launch the deactivation client manually. On Windows, the deactivation client remains on the computer even if MATLAB has been uninstalled. Assuming MATLAB was installed in the default location, the deactivation client is located here:
C:\Program Files\MATLAB\R20XXx\uninstall\bin\winXX\deactivate_matlab.exe
Once the activation client has been launched, follow the on-screen instructions.
If the MATLAB installation folder has been deleted, and you have the deactivation string
Please log into your MathWorks account on https://www.mathworks.com/mwaccount/
  • Select the license you are deactivating
  • Select the install and activate tab
  • Under Related Tasks, on the right side, there will be a deactivate a computer link. Select this link.
  • The activation list should show up now. There will be a X underneath the deactivate column, click on the x
  • Put in your deactivation string in the proper field and select Submit Deactivation String.
This will deactivate the computer in our systems.
If the MATLAB installation folder has been deleted, and you do not have the deactivation string
If the MATLAB installation folder has been deleted then MATLAB must be deactivated on the MathWorks License Center. For more information, see the following article:
How can I deactivate MATLAB on a machine I cannot access?

  1 Comment

I have R2013, I can't find the deactivate_matlab.exe when I reach the matlab uninstall bin folder. Also in my MATLAB the "Help" do not have "Licensing" as an option. It seems like I can't deactivate the license on this machine. I also tried the online method, but it does not deactivate it; in fact, I still can use MATLAB like usual even after deactivating using the online option.

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Answer by victor bontemps on 6 Mar 2017

One of my computer has been stolen. Can I desactivate a license Matlab, without it ?

  1 Comment

Yes, through your MathWorks Account. In case you struggle, call Customer Service

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Answer by Andreas
on 28 Sep 2016

at my new license I upgraded a short time ago, there is no "deactivate" button... installing 2016b gives the message "no more maschine transfer available"? Any hint?

  1 Comment

Andreas you are asking a question in a answer box. You will have more luck if you ask this question in the home of Matlab Answers

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Answer by ferran camarasa on 7 Jun 2017

i have matlab in an old pc, that pc is not able so i can't disactivate the program, now i have a new pc and the matlab liscence says that that liscence is already joined with a computer, what can i do?

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Answer by john hanna on 22 Aug 2018

The license I am trying to deactivate says "Deactivation Not required"

  2 Comments

Hi,
If you are still experiencing this issue, please contact MathWorks support:
-Justin
You would not need to deactivate MATLAB if you are using a network license, only if you are using a standalone single user license or a node locked license.

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Answer by Allan N
on 15 Feb 2019

I am having the same problem, and although I've contacted support, I've not received an answer after a week!
I'm just using a newer computer, and I just want to use the same version that I purchased, even though that was some time ago.

  1 Comment

Which "same problem" are you experiencing? What kind of license do you have, and what have you tried?

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Answer by Allan N
on 15 Feb 2019
Edited by Walter Roberson
on 15 Feb 2019

I have license numbers XXXX32 to XXXX42. I have only two of the original being used. When I uninstall the programs (matlab version 2013b), and try installing again, it comes back with it's already in use. I just need one install on a new computer, and the older versions of Matlab works fine for me.
I've also tried to install the original 2006b version for which I purchased the disk and have the PLP. But the PLP doesn't work, and the link sends me to your site that says the site is no longer working.

  1 Comment

Visit https://www.mathworks.com/mwaccount and click on a license number. In the tab that comes up click on Install and Activate. In the Activations tab that comes up, click on the "x" near the right hand side to deactivate. Then you should be able to activate that on the new system.

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