MATLAB Answers

Why is the formatting of my MATLAB documentation broken?

25 views (last 30 days)
Otto
Otto on 27 Oct 2013
Commented: Matt J on 2 Jan 2014
Since I upgraded my computer to Windows 8.1 I have an ugly problem with the MATLAB documentation.
This screenshot shows my problem. Can anyone suggest a way to fix this?

Accepted Answer

Wendy Fullam
Wendy Fullam on 4 Dec 2013
Edited: Wendy Fullam on 4 Dec 2013
Hi Otto,
I'm the product manager for online doc & support. The issue you've reported is captured in this bug report (login required).
There are currently two ways around the issue:
  • If you have internet access - In the Help browser's toolbar, click the Preferences icon, and then, under Documentation Location select Web, on mathworks.com.
  • If you do not have internet access - Downgrade your Internet Explorer release to Internet Explorer 9 OR - upgrade to R2013b(8.2), as the issue was addressed in the latest release.
If you have a current subscription to MathWorks Software Maintenance Service (SMS), you can download product updates here.
Please email me directly at wfullam@mathworks.com with questions.
  7 Comments

Sign in to comment.

More Answers (4)

Wayne King
Wayne King on 27 Oct 2013
Hi Otto, if you look in your matlab/help directory, do you see the following files?
basecodes.properties
docstyle1.css
documentation-center.html
  3 Comments
Sam Roberts
Sam Roberts on 2 Dec 2013
I also have the same issue. I have R2012a and R2013b installed, and the above issue occurred in R2012a only (not present in R2013b), immediately following installation of Internet Explorer 11. It was not solved by a subsequent reinstall of R2012a.

Sign in to comment.


Otto
Otto on 15 Nov 2013
My problem is still present. I think it is caused by Internet Explorer 11.
Could you kindly help me?
  3 Comments
Sam Roberts
Sam Roberts on 3 Dec 2013
I have the issue on Windows 7 with 2012a (but not 13b), immediately after installing IE11, and not solved by a reinstall of 12a.

Sign in to comment.


Otto
Otto on 1 Dec 2013
Please help me.
  1 Comment
Greg
Greg on 4 Dec 2013
Same problem here. I am running Windows 7, and after a recent "Windows Update" in which IE 11 was installed, the Matlab documentation is now broken. I really need a fix for this, as the documentation is often used.

Sign in to comment.


Mehmet Kivanc Çelik
Mehmet Kivanc Çelik on 19 Dec 2013
I am also facing the wrong formatted documentation. Will the installation of R2013b solve the problem?

Community Treasure Hunt

Find the treasures in MATLAB Central and discover how the community can help you!

Start Hunting!