How can I update or reactivate my Campus-Wide License?

The Campus-Wide License has been updated or renewed. How can I update or reactivate my Campus-Wide License?

Answer 1

[MathWorks Support Team]

If the Campus-Wide License you are using has been renewed, you will need to update your license information to continue using MATLAB. The license information update process depends on the license offering you are using.

 

Individual

1. Make sure the computer is connected to the internet
2. Launch MATLAB
3. If a license expiration error appears, close MATLAB and then attempt to launch it again
4. If prompted to sign in with your MathWorks account or SSO credentials, please do so

Designated Computer and Concurrent

Please contact your License Administrators. Campus-Wide License files may require an administrator to update or regenerate the license before you can successfully use MATLAB. If you're unsure who your License Administrators are, see the link below.

Who is my License Administrator?

https://www.mathworks.com/matlabcentral/answers/302775

After your License Administrator confirms the license has been updated, follow the steps below based on your license type:

For Designated Computer only:

Once your License Administrator confirms that the license is ready, activate the license file on your computer by following the instructions in the following article: 

How do I manually activate and retrieve a license file for a Campus Wide License?

https://www.mathworks.com/matlabcentral/answers/2026047

For Concurrent only: 

If you are the person maintaining the Network License Manager, see the link below to update the Network License Manager's license file.

How do I update the license file used by the Network License Manager?

https://www.mathworks.com/matlabcentral/answers/102901

The license file used by the end user does not need to be updated for Concurrent users, unless the server hosting the Network License Manager has changed or the main port the Network License Manager uses has changed.