Cannot create a new channel.

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Neil Madgwick
Neil Madgwick on 21 Dec 2021
I am exploring ThingSpeak for a project, so I am using the free option (with 4 channels available). I do not have any channels listed, but when I want to create a new channel it gives me an error massage to say that I have used up my 4 channels and need to purchase units to create additional channels.
Please assist.

Answers (2)

Image Analyst
Image Analyst on 21 Dec 2021
So, did you do that? Contact sales?
Or else you'll have to get rid of one existing channel to create a new one.
  2 Comments
Christopher Stapels
Christopher Stapels on 21 Dec 2021
We worked with Neil and got him going again. He had an expired commercial trial. They can be extended or restarted but you need to reach out to ThingSpeak support for a special exception.

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Christopher Stapels
Christopher Stapels on 14 Nov 2022
We worked with Neil and got him going again. He had an expired commercial trial. They can be extended or restarted but you need to reach out to ThingSpeak support for a special exception.

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