Why am I getting "access is denied" during installation?

64 views (last 30 days)
Why am I getting "The following error was detected while installing.... access is denied" during installation?
 

Accepted Answer

MathWorks Support Team
MathWorks Support Team on 15 Sep 2022
Edited: MathWorks Support Team on 15 Sep 2022
This error is usually caused by 2 things:
Lack of Administrative Privileges
If you do not have administrative privileges on the computer you are trying to install MATLAB on, you will either need to pick a different directory or ask your computer's administrative for privileges to install the software.
Antivirus and Security Software
It is also possible that security software (such as antivirus software) blocked the MathWorks Product Installer from accessing areas of your computer which are required for installation. The installation log in your temp folder will usually indicate the name of the program that caused the problem.
To resolve this issue, temporarily disable your security software while installing MathWorks products. You may require your system administrator's assistance to disable your security software.

More Answers (0)

Categories

Find more on Introduction to Installation and Licensing in Help Center and File Exchange

Tags

No tags entered yet.

Products


Release

R2015a

Community Treasure Hunt

Find the treasures in MATLAB Central and discover how the community can help you!

Start Hunting!