Why am I getting "access is denied" during installation?
64 views (last 30 days)
Show older comments
MathWorks Support Team
on 31 Mar 2015
Edited: MathWorks Support Team
on 15 Sep 2022
Why am I getting "The following error was detected while installing.... access is denied" during installation?
Accepted Answer
MathWorks Support Team
on 15 Sep 2022
Edited: MathWorks Support Team
on 15 Sep 2022
This error is usually caused by 2 things:
Lack of Administrative Privileges
If you do not have administrative privileges on the computer you are trying to install MATLAB on, you will either need to pick a different directory or ask your computer's administrative for privileges to install the software.
Antivirus and Security Software
It is also possible that security software (such as antivirus software) blocked the MathWorks Product Installer from accessing areas of your computer which are required for installation. The installation log in your temp folder will usually indicate the name of the program that caused the problem.
To resolve this issue, temporarily disable your security software while installing MathWorks products. You may require your system administrator's assistance to disable your security software.
0 Comments
More Answers (0)
See Also
Categories
Find more on Introduction to Installation and Licensing in Help Center and File Exchange
Community Treasure Hunt
Find the treasures in MATLAB Central and discover how the community can help you!
Start Hunting!