Why do I receive "Error: X license(s), unsupported by licensed server" when I select "Perform Status Enquiry"?

Why do I receive "Error: X license(s), unsupported by licensed server" when I select "Perform Status Enquiry"?

Answer 1

[MathWorks Support Team]

The following issues can cause this error:

• If you are using a Network Named User license with an options file that is missing or has incorrectly formatted INCLUDE lines for the product that is listed as "unsupported".
• If the product in question has expired, its INCREMENT line has been manually edited (other than adding SORT=), or was generated for a different Host ID
• If the Network License Manager is outdated

It is highly recommended to look at the Network License Manager's log file for more details on why this error message is occurring.

 

If you're seeing "UNSUPPORTED" lines in the Network License Manager's log file, please refer to the MATLAB Answer below.

Why do I receive UNSUPPORTED entries in the Network License Manager log file?

https://www.mathworks.com/matlabcentral/answers/95930