Why do I get a blank SSO screen when attempting to sign in to MATLAB at start up?

I was able to install MATLAB, however I am not able to sign into my MathWorks Account with my university credentials when trying to launch MATLAB for the first time. 

When I input my email address it says I must log in through my school's portal, but nothing pops up except a blank white page in my shortcut.

 

Answer 1

[MathWorks Support Team]

The blank white screen after signing in via Single Sign On is an issue currently being investigated by MathWorks. You can workaround this issue by attempting to sign into your MathWorks Account and right clicking on the blank window and select "maximize" which should allow you to see the content of this blank screen.

If this does not work, you can close the blank white page. You should then see a new pop-up asking you to sign in with a one-time password.

Click "Continue" and proceed to sign in using a One-Time Password by accessing the URL in your browser:https://www.mathworks.com/mwaccount/profiles/generatecode?context=matlab

[Marco Riani]

I confirm that the solution works

[Walter Roberson]

堇 comments,

good solution