Why am I not able to sign out of MATLAB Desktop?

I'm trying to sign out of MATLAB Desktop, but I'm getting a pop-up window with the following error message:

"Before signing out you must:
Close all MATLAB sessions, including the current one.
Note: Restarting MATLAB requires internet access.".

Answer 1

[MathWorks Support Team]

To resolve this issue, please close all the MATLAB sessions including the one from which the "Sign Out" button is clicked.

1.    Click “Sign Out” from upper right menu in MATLAB and the “Sign Out” pop-up message appears

2.    Close MATLAB while the “Sign Out” pop-up message is open

3.    Click “Sign Out” button in the “Sign Out” pop-up message