Why can't I submit to support?

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Paul Desmier on 17 Jun 2015

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Answered: Eric Lin on 18 Jun 2015

Every time I try I get: "An unexpected exception was encountered"

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Geoff Hayes on 17 Jun 2015

Paul - please describe the exact steps that you are following when this error message occurs. Are you submitting an error to the MATLAB online support, or to somewhere else? Please clarify.

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Eric Lin on 18 Jun 2015

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Hi Paul,

We're currently experiencing some temporary issues internally with handling support requests coming from the MATLAB Desktop. If you remain unable to submit a request through the application itself, please feel free to submit a request through our website or give Tech Support a call at 508-647-7000.

Thanks!