Problems to install matlab in windows 10?

Hi Matlab Community! I have activation key, but I cannot install Matlab in my windows 10. My laptop has 8GB ram, 2.4GHz intel Core i5 processor (64bit). When I was trying to install, it goes upto the step of configuring "Microsoft Visual c++ 2005 redistributable (x64)". After then, it disappears. I tried different versions of R2015b, R2015aSP1, R2015a with both 64bit & 32bit. How can I solve this problem?

8 Comments

Hello Md,
Did you fix that problem? I have the same problem now
Yes, I did :) As Bastien Dietemann said, I simply installed "Microsoft visual c++ 2013 (x64)" and restarted. Now, it works (though i didn't remove Visual c++ 2005).
It worked for me too
I am facing same problem. When try to run setup, just nothing happend.
I am using Window 10 , Intel Core i3 , 2.30 GHz, 64bit processor, RAM 4GB (3.89 usable).
Microsoft visual c++ 2005, 2008, 2010, 2013, 2017 already installed.
Please help me. Its urgent !!!
Like we've said below several times, call the Mathworks for fast and free help. They can talk you through it and even set up a webex to let them see and drive your computer. We can't do that for you.
Sir I downloaded matlab 2015 but it is not installing in my PC Window 10.It opens in internet explorer.plz solve my issue.
Did you download the 32 bit version or the 64 bit version? Is your Windows 10 32 bit or 64 bit?
@GHULAM ABBAS, welcome back to MATLAB after a 6 year absence. You should really consider using the latest version (unless your computer is only 32 bit) since many, many nice improvements have been made since then. That said, I think the Mathworks will still help you install it. Call them now before they head home for the weekend - you have maybe 7 or 8 more hours. Installation help is free, even for student versions. I know I said that in the comment just before yours, but will you please do that? If not, why not?
Did you click the setup.exe program? I find it very strange that setup would launch internet explorer instead of the MATLAB installer. Or did you click a zip file and it opened in Windows Explorer (a file management app, what Windows 10 now calls File Explorer), and not Internet Explorer (a browser program)? And then did you click setup.exe? I believe you might have to extract files from the zip file to actual files in a folder before you can run the setup program.

Sign in to comment.

 Accepted Answer

I had exactly the same problem. I managed to solve it by downloading the latest Microsoft Visual c++ redistributable and removing the 2005 one. I needed to restart the system and then Windows went for the new Microsoft Visual c++ redistributable and the Installation worked.

1 Comment

Thank you for your answer. It worked. :) I simply installed "Microsoft visual c++ 2013 (x64)" and restarted. Now, it works (though i didn't remove Visual c++ 2005). It goes few steps ahead and now downloading Matlab 8.6 updates to finalize installation :)

Sign in to comment.

More Answers (6)

Download the redistributable directly from Microsoft : https://www.microsoft.com/en-us/download/details.aspx?id=3387 and install it. Then try the MATLAB installation again. If that doesn't work, then call the Mathworks for FREE and fast help.

8 Comments

Though I already had it installed, I again downloaded "Microsoft Visual c++ 2005 redistributable x64", but couldn't even install visual c++. It also disappeared the same way. Should I uninstall visual c++ first and then reinstall it?
It's easy enough to try, but I have doubts. You may have to end up calling them tomorrow morning.
which calling number pls?
Go to the Contact Us link in the upper-right corner of mathworks.com. If necessary change the country/region using the dropdown menu. That will give you contact information for your local location or representative.
After you get it fixed, can you come back here and say what it took to fix it, in case others have the same problem?
No, I couldn't solve it. I'll call mathworks in the morning possibly
This download is not longer available

Sign in to comment.

hai i am using mat lab R2010 version in my laptop with windows 7 now i updated it to windows 10 now i am haveing compatibility issue how can i solve it .

1 Comment

You can call tech support with a thorough explanation of what doesn't work.

Sign in to comment.

Hi, I got the matlab software from my friend, but the setup is not working. I tried installing after downloading the Microsoft visual C++ also. But still the setup is not working. Can anyone please help me with this issue.

1 Comment

Contact Technical Support using the Contact Us link in the upper-right corner of this page.

Sign in to comment.

Hi
WHile Im installing MATLAB 2014b version in MACOS after entering key and choosing folder location products list is shown in that MATLAB 8.6 is missing and shows an error choose location where any of the folder is installed or choose different location and that Im unable to proceed. kindly anyone can help out to solve this issue and can suggest a link to get newer version of MATLAB for macos
I am having similar problem,after I updated my window10,my matlab installation disappear. please what can i do to solve the problem. Thanks

3 Comments

i installed the above software still i got the problem .clicking on setup it does not work.so help me out yo solve the problem
Here is the Guaranteed route to a solution: The FAQ
That will definitely work. If you refuse to even try the FAQ solution, let us know why.

Sign in to comment.

Hey guys!
I am having issues installing MatLab R2021a on my Windows 10 notebook as once the unzipping process is completed, the installation window simply does not appear. I have tried multiple things, but I simply do not understand why the installation window would not even pop-up. Any help is well appreciated. Thanks in advance!

2 Comments

*I have deactivated & reinstalled MatLab multiple times without success.
Did you see the other answers? Specifically the one with the FAQ
If you had done what it says in the FAQ 3 hours ago, you'd probably be up and running now. So did you call them? If not, why not??? Trust me, that's the fastest way to success. Or you can wait here for days in the hopes you'll get an answer different than the prior answers.

Sign in to comment.

Categories

Community Treasure Hunt

Find the treasures in MATLAB Central and discover how the community can help you!

Start Hunting!