1) This issue could be caused by the WebRenderer. Before opening the Help Browser for the first time, try executing the following command to fall back to the old HTML rendering component:
2) You may also try using a different renderer entirely using the following command:
Then Restart MATLAB. This may prevent crashing or hanging MATLAB, but documentation pages will have a degraded appearance and limited functionality compared to the new rendering engine. MATLAB remembers this setting across sessions.
To reset the browser back to its default, type the following command in MATLAB:
If the issue still persists, contact MathWorks Technical Support.