Why do I get a message that states "Windows encountered a problem installing the driver software for your device" when installing a USRP hardware support package?

Why do I get a message that states "Windows encountered a problem installing the driver software for your device" when installing a USRP hardware support package?

Answer 1

[MathWorks Support Team]

On Windows 8, 8.1 and 10, the default security settings prevent unsigned drivers from being installed. If you see this message, then the support package driver you are installing is unsigned and therefore cannot be automatically installed by the Hardware Support Package installer. The driver needs to be installed manually:

• Shift-click the Start Menu and select “Restart”
• From the pop-up menu, select “Troubleshoot:
• Click on Advanced Options
• Select Startup Settings
• Click “Restart”
• Once the machine is restarted select option 7 to boot the computer without Driver Signature Verification
• Once the reboot has completed, launch the Device Manager (type “Device Manager” into the search bar)
• Find your USRP device and right click on it to select Update Device Software.
• Select “Browse my computer for Driver Software”
• Browse to the Download for the USRP Driver: C:\MATLAB\SupportPackages\R2016a\EttusReasearch-uhd-1543f56
• Select this folder to complete the installation.
• Restart your computer to re-enable Driver Signature Verification

You should now be able to use your USRP device in MATLAB.