Access Violation using VideoReader when opening large avi files

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I'm getting a repeatable access violation when I create a VideoReader object with a large avi file (3.3GB). The error is not reproducible on second machine, and is only produced from large avi files. The code I am trying to run:
reader = VideoReader('experiment.avi');
and the corresponding crash report
------------------------------------------------------------------------ Access violation detected at Tue Jul 25 19:35:27 2017 ------------------------------------------------------------------------
Configuration:
Crash Decoding : Disabled - No sandbox or build area path
Crash Mode : continue (default)
Current Graphics Driver: Unknown hardware
Default Encoding : windows-1252
Deployed : false
Graphics card 1 : Intel Corporation ( 0x8086 ) Intel(R) HD Graphics 4600 Version 20.19.15.4549
Graphics card 2 : NVIDIA ( 0x10de ) NVIDIA GeForce GTX 870M Version 21.21.13.6909
Host Name : slourette-asus
MATLAB Architecture : win64
MATLAB Entitlement ID: 3655683
MATLAB Root : C:\Program Files\MATLAB\R2017a
MATLAB Version : 9.2.0.556344 (R2017a)
OpenGL : hardware
Operating System : Microsoft Windows 10 Home
Processor ID : x86 Family 6 Model 60 Stepping 3, GenuineIntel
Virtual Machine : Java 1.7.0_60-b19 with Oracle Corporation Java HotSpot(TM) 64-Bit Server VM mixed mode
Window System : Version 10.0 (Build 14393)
Fault Count: 1
Abnormal termination: Access violation
Register State (from fault):
RAX = 0000000000000400 RBX = 000000007696d560
RCX = 0000000000000000 RDX = 00000000043faab0
RSP = 00000000043faa80 RBP = 0000000000000000
RSI = 0000000000000000 RDI = 0000000000000001
R8 = 00000000043faab0 R9 = 00000000e247af00
R10 = 000000001aedc780 R11 = 00000000043faa00
R12 = 000000007696da60 R13 = 000000007696de10
R14 = 000000000d620900 R15 = 0000000000000001
RIP = 00007ff8b65684a3 EFL = 00010206
CS = 0033 FS = 0053 GS = 002b
Stack Trace (from fault):
[ 0] 0x00007ff8b65684a3 C:\Program Files\Intel\Media SDK\mfx_mft_mjpgvd_64.dll+00296099
[ 1] 0x00007ff8b65689d1 C:\Program Files\Intel\Media SDK\mfx_mft_mjpgvd_64.dll+00297425
[ 2] 0x00007ff8b36a4f0a C:\WINDOWS\SYSTEM32\MFReadWrite.dll+00085770
[ 3] 0x00007ff8b36a1dc9 C:\WINDOWS\SYSTEM32\MFReadWrite.dll+00073161
[ 4] 0x00007ff8b36b5486 C:\WINDOWS\SYSTEM32\MFReadWrite.dll+00152710 DllCanUnloadNow+00026998
[ 5] 0x00007ff8b36a6d99 C:\WINDOWS\SYSTEM32\MFReadWrite.dll+00093593
[ 6] 0x00007ff8b369eb4e C:\WINDOWS\SYSTEM32\MFReadWrite.dll+00060238
[ 7] 0x00007ff8b369b2b2 C:\WINDOWS\SYSTEM32\MFReadWrite.dll+00045746
[ 8] 0x00007ff8b369b87f C:\WINDOWS\SYSTEM32\MFReadWrite.dll+00047231
[ 9] 0x00007ff8b3696d37 C:\WINDOWS\SYSTEM32\MFReadWrite.dll+00027959
[ 10] 0x000000009f851535 toolbox\shared\multimedia\bin\win64\reader\mediafoundationplugin.dll+00070965
[ 11] 0x000000009f842943 toolbox\shared\multimedia\bin\win64\reader\mediafoundationplugin.dll+00010563
[ 12] 0x000000009f85195f toolbox\shared\multimedia\bin\win64\reader\mediafoundationplugin.dll+00072031
[ 13] 0x000000009f84f8e2 toolbox\shared\multimedia\bin\win64\reader\mediafoundationplugin.dll+00063714
[ 14] 0x000000009f4f8fe3 bin\win64\mmreaderudd.dll+00036835
[ 15] 0x000000009f4f8a6f bin\win64\mmreaderudd.dll+00035439
[ 16] 0x000000009f4fd0f8 bin\win64\mmreaderudd.dll+00053496
[ 17] 0x000000000b194c8f bin\win64\udd.dll+00281743 UDClass::createObject+00000159
[ 18] 0x00000000fb1441cd bin\win64\udd_mi.dll+00344525 ouConstructObjectWithErrorTrap+00001165
[ 19] 0x00000000fb143cf6 bin\win64\udd_mi.dll+00343286 ouAddBuiltInMethod+00003766
[ 20] 0x000000000cc5d322 bin\win64\pgo\mcos_impl.dll+00971554 QueryMLFcnTable_mcos_impl+00337478
[ 21] 0x0000000008029be1 bin\win64\pgo\m_dispatcher.dll+00039905 Mfh_MATLAB_fn::dispatch_fh+00000641
[ 22] 0x000000000cba81e4 bin\win64\pgo\mcos_impl.dll+00229860
[ 23] 0x0000000008d4a61c bin\win64\pgo\m_lxe.dll+00108060
[ 24] 0x0000000008ea1ffb bin\win64\pgo\m_lxe.dll+01515515 boost::archive::detail::iserializer<boost::archive::binaryTerm_iarchive,std::vector<MathWorks::lxe::MatlabIrTree * __ptr64,std::allocator<MathWorks::lxe::MatlabIrTree * __ptr64> > >::load_object_data+00013323
[ 25] 0x0000000008ea0aa7 bin\win64\pgo\m_lxe.dll+01510055 boost::archive::detail::iserializer<boost::archive::binaryTerm_iarchive,std::vector<MathWorks::lxe::MatlabIrTree * __ptr64,std::allocator<MathWorks::lxe::MatlabIrTree * __ptr64> > >::load_object_data+00007863
[ 26] 0x0000000008d4a717 bin\win64\pgo\m_lxe.dll+00108311
[ 27] 0x0000000008dd9eb5 bin\win64\pgo\m_lxe.dll+00695989
[ 28] 0x0000000008d68e6a bin\win64\pgo\m_lxe.dll+00233066
[ 29] 0x0000000008eaa423 bin\win64\pgo\m_lxe.dll+01549347 boost::archive::detail::iserializer<boost::archive::binaryTerm_iarchive,std::vector<MathWorks::lxe::MatlabIrTree * __ptr64,std::allocator<MathWorks::lxe::MatlabIrTree * __ptr64> > >::load_object_data+00047155
[ 30] 0x0000000008f11a97 bin\win64\pgo\m_lxe.dll+01972887 boost::archive::detail::iserializer<boost::archive::binaryTerm_iarchive,std::vector<MathWorks::lxe::MatlabIrTree * __ptr64,std::allocator<MathWorks::lxe::MatlabIrTree * __ptr64> > >::load_object_data+00470695
[ 31] 0x0000000008f11a05 bin\win64\pgo\m_lxe.dll+01972741 boost::archive::detail::iserializer<boost::archive::binaryTerm_iarchive,std::vector<MathWorks::lxe::MatlabIrTree * __ptr64,std::allocator<MathWorks::lxe::MatlabIrTree * __ptr64> > >::load_object_data+00470549
[ 32] 0x0000000008d526c9 bin\win64\pgo\m_lxe.dll+00141001
[ 33] 0x0000000008d532f3 bin\win64\pgo\m_lxe.dll+00144115
[ 34] 0x0000000008d5474c bin\win64\pgo\m_lxe.dll+00149324
[ 35] 0x0000000008d55288 bin\win64\pgo\m_lxe.dll+00152200
[ 36] 0x0000000008d5498f bin\win64\pgo\m_lxe.dll+00149903
[ 37] 0x0000000008d48c4b bin\win64\pgo\m_lxe.dll+00101451
[ 38] 0x0000000008d5004a bin\win64\pgo\m_lxe.dll+00131146
[ 39] 0x0000000008d4f7d0 bin\win64\pgo\m_lxe.dll+00128976
[ 40] 0x0000000008ea5d0f bin\win64\pgo\m_lxe.dll+01531151 boost::archive::detail::iserializer<boost::archive::binaryTerm_iarchive,std::vector<MathWorks::lxe::MatlabIrTree * __ptr64,std::allocator<MathWorks::lxe::MatlabIrTree * __ptr64> > >::load_object_data+00028959
[ 41] 0x0000000008ea52d3 bin\win64\pgo\m_lxe.dll+01528531 boost::archive::detail::iserializer<boost::archive::binaryTerm_iarchive,std::vector<MathWorks::lxe::MatlabIrTree * __ptr64,std::allocator<MathWorks::lxe::MatlabIrTree * __ptr64> > >::load_object_data+00026339
[ 42] 0x0000000008ea51b9 bin\win64\pgo\m_lxe.dll+01528249 boost::archive::detail::iserializer<boost::archive::binaryTerm_iarchive,std::vector<MathWorks::lxe::MatlabIrTree * __ptr64,std::allocator<MathWorks::lxe::MatlabIrTree * __ptr64> > >::load_object_data+00026057
[ 43] 0x0000000008f30ea9 bin\win64\pgo\m_lxe.dll+02100905 boost::archive::detail::iserializer<boost::archive::binaryTerm_iarchive,MathWorks::lxe::MatlabIrTree>::load_object_data+00015609
[ 44] 0x0000000008f30e32 bin\win64\pgo\m_lxe.dll+02100786 boost::archive::detail::iserializer<boost::archive::binaryTerm_iarchive,MathWorks::lxe::MatlabIrTree>::load_object_data+00015490
[ 45] 0x0000000008ea30dd bin\win64\pgo\m_lxe.dll+01519837 boost::archive::detail::iserializer<boost::archive::binaryTerm_iarchive,std::vector<MathWorks::lxe::MatlabIrTree * __ptr64,std::allocator<MathWorks::lxe::MatlabIrTree * __ptr64> > >::load_object_data+00017645
[ 46] 0x000000000830d0cb bin\win64\pgo\m_interpreter.dll+00446667 inEvalCmdWithLocalReturn+00000063
[ 47] 0x00000000fb60923d bin\win64\libmwbridge.dll+00102973 mnGetPrompt+00013165
[ 48] 0x00000000fb60a2f3 bin\win64\libmwbridge.dll+00107251 mnParser+00001107
[ 49] 0x0000000007ec75f1 bin\win64\mcr.dll+00226801 mcr::runtime::setInterpreterThreadSingletonToCurrent+00027889
[ 50] 0x0000000007ec64e7 bin\win64\mcr.dll+00222439 mcr::runtime::setInterpreterThreadSingletonToCurrent+00023527
[ 51] 0x0000000007ec6563 bin\win64\mcr.dll+00222563 mcr::runtime::setInterpreterThreadSingletonToCurrent+00023651
[ 52] 0x0000000007ec6e81 bin\win64\mcr.dll+00224897 mcr::runtime::setInterpreterThreadSingletonToCurrent+00025985
[ 53] 0x00000000fd01e647 bin\win64\iqm.dll+00583239 iqm::UserEvalPlugin::pre+00030695
[ 54] 0x00000000fd02af8c bin\win64\iqm.dll+00634764 iqm::UserEvalPlugin::pre+00082220
[ 55] 0x00000000fd018770 bin\win64\iqm.dll+00558960 iqm::UserEvalPlugin::pre+00006416
[ 56] 0x00000000fd02de9a bin\win64\iqm.dll+00646810 iqm::UserEvalPlugin::pre+00094266
[ 57] 0x00000000fcffad17 bin\win64\iqm.dll+00437527 iqm::PackagedTaskPlugin::PackagedTaskPlugin+00000727
[ 58] 0x00000000fcffb36f bin\win64\iqm.dll+00439151 iqm::PackagedTaskPlugin::execute+00000575
[ 59] 0x00000000fcffad89 bin\win64\iqm.dll+00437641 iqm::PackagedTaskPlugin::PackagedTaskPlugin+00000841
[ 60] 0x00000000fcffb1e4 bin\win64\iqm.dll+00438756 iqm::PackagedTaskPlugin::execute+00000180
[ 61] 0x00000000fcfd111a bin\win64\iqm.dll+00266522 iqm::Iqm::setupIqmFcnPtrs+00072250
[ 62] 0x00000000fcfd0ff3 bin\win64\iqm.dll+00266227 iqm::Iqm::setupIqmFcnPtrs+00071955
[ 63] 0x00000000fcfb7b95 bin\win64\iqm.dll+00162709 iqm::Iqm::deliver+00003349
[ 64] 0x00000000fcfb8815 bin\win64\iqm.dll+00165909 iqm::Iqm::deliver+00006549
[ 65] 0x0000000180106383 bin\win64\libmwservices.dll+01074051 services::system_events::PpeDispatchHook::dispatchOne+00019811
[ 66] 0x000000018010abe3 bin\win64\libmwservices.dll+01092579 sysq::addProcessPendingEventsUnitTestHook+00002099
[ 67] 0x000000018010add0 bin\win64\libmwservices.dll+01093072 sysq::addProcessPendingEventsUnitTestHook+00002592
[ 68] 0x000000018010c095 bin\win64\libmwservices.dll+01097877 sysq::getCondition+00003269
[ 69] 0x000000018010cf8f bin\win64\libmwservices.dll+01101711 svWS_ProcessPendingEvents+00000287
[ 70] 0x0000000007ec795e bin\win64\mcr.dll+00227678 mcr::runtime::setInterpreterThreadSingletonToCurrent+00028766
[ 71] 0x0000000007ec8046 bin\win64\mcr.dll+00229446 mcr::runtime::setInterpreterThreadSingletonToCurrent+00030534
[ 72] 0x0000000007ebe832 bin\win64\mcr.dll+00190514 mcr_process_events+00010210
[ 73] 0x0000000007ec0782 bin\win64\mcr.dll+00198530 mcr_process_events+00018226
[ 74] 0x0000000007dac21e bin\win64\MVMLocal.dll+00246302 mvm_server::inproc::LocalFactory::terminate+00073982
[ 75] 0x00000000fa95a3d9 bin\win64\mvm.dll+01221593 mvm::detail::initLocalMvmHack+00000521
[ 76] 0x00000000fa95ab25 bin\win64\mvm.dll+01223461 mvm::detail::SessionImpl::privateSession+00000533
[ 77] 0x00000000fa95ad31 bin\win64\mvm.dll+01223985 mvm::detail::SessionImpl::privateSession+00001057
[ 78] 0x0000000140006fd5 bin\win64\MATLAB.exe+00028629
[ 79] 0x0000000140007661 bin\win64\MATLAB.exe+00030305
[ 80] 0x00007ff8f9838364 C:\WINDOWS\System32\KERNEL32.DLL+00033636 BaseThreadInitThunk+00000020
[ 81] 0x00007ff8fbe570d1 C:\WINDOWS\SYSTEM32\ntdll.dll+00422097 RtlUserThreadStart+00000033
If this problem is reproducible, please submit a Service Request via: http://www.mathworks.com/support/contact_us/
A technical support engineer might contact you with further information.
Thank you for your help.

Accepted Answer

Sindhuja Parimalarangan
Sindhuja Parimalarangan on 28 Jul 2017
The crash here appears to be an Intel Graphics card issue, as indicated by the crash log : C:\Program Files\Intel\Media SDK\mfx_mft_mjpgvd_64.dll
Disabling hardware acceleration has been known to prevent such crashes while reading:
matlab.video.read.UseHardwareAcceleration('off')
Hardware acceleration can be reenabled by typing:
matlab.video.read.UseHardwareAcceleration('on')
Alternately, you can disable the Interl graphics card and use just the NVIDIA card while performing video read operations.

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