- Windows: C:\Program Files\MATLAB\R20XXx\licenses
- Mac: /Applications/MATLAB_R2018b.app/licenses
- Linux: /usr/local/MATLAB/R20XXx/licenses
Why do I get the error "Something Unexpected Occurred" after entering my credentials to start MATLAB?
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MathWorks Support Team
on 15 Nov 2017
Edited: MathWorks Support Team
on 1 Feb 2019
When I try to launch MATLAB why do I receive the following Error?
Something Unexpected Occurred
Accepted Answer
MathWorks Support Team
on 1 Nov 2019
Edited: MathWorks Support Team
on 1 Feb 2019
If you are experiencing this in R2018a and lower, please follow the steps below.
Install R2018b
This error should not occur when using R2018b.
If you cannot install R2018b then please try the following:
1. Navigate to the licenses folder of your MATLAB installation
2. Rename the file mw_4a_config.bin to "mw_4a_config.bin.old"
If you applied the above solutions and still are facing issues, replace the license file in the licenses folder with the one attached to this article.
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