2020a missing file connection reset

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Wanjun Huang
Wanjun Huang on 18 Apr 2020
Answered: Sai Bhargav Avula on 12 May 2020
I installed 2020a using my MathWorks account provided by The University of Hong Kong. Then I encountered this problem which said:
Missing File
Connection reset
  1 Comment
Pisit Klingosum
Pisit Klingosum on 10 May 2020
I am facing this problem too. Have you solved this yet?

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Answers (1)

Sai Bhargav Avula
Sai Bhargav Avula on 12 May 2020
There are a few reasons why you may be getting this error. Please try the following steps to resolve the issue..
1) This error can be caused by an anti-virus or security program interfering with the MATLAB installer. Please try disabling any anti-virus you may have running and then try to install again.
2) There may be an issue with the target installation directory. You will want to try installing into a new directory that did not previously exist on the system.
NOTE: Please remove the folder in the following path as well: C:\Users\<username>\AppData\Local\MathWorks\MATLAB\R20XXx
3) If you installed a prerelease of MATLAB, cancel the installation and remove the existing prerelease installation. Once the previous prerelease installation folder has been removed then start the installer again.
4) The files that you downloaded may be corrupt or incomplete. Delete all of the installation files on your system, and download your products again from your MathWorks Account.
Hope this helps!

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