How do I add or remove an end user on my License?

How do I add or remove an end user on my License?

Answer 1

[MathWorks Support Team]

If you are an Administrator, you can change the User associated to a license in the License Center of your MathWorks Account.

1. Log in to your MathWorks Account
2. Navigate to the License Center
3. Click on the License Number
4. Switch to the 'Manage Users' tab
   • To add a User, click on the button that reads 'Add User'
   • To remove a User, click on the 'X' icon under Remove User

If you're unable to remove a License End User please refer to the following solution: 

Why am I unable to modify the end user on my license?

https://www.mathworks.com/matlabcentral/answers/102857-why-am-i-unable-to-modify-the-end-user-on-my-license

If you require further assistance, please contact Customer Support.

Tip: For Administrators, the “User” tab located at the top of the License Center may be helpful if you need to find all the Licenses or Activations associated with a specific End User:

https://www.mathworks.com/licensecenter/users

[Abhishek Pandey]

Hi Jen,

If you are running into any issues with this, you can contact MathWorks Technical Support and raise a help ticket saying that you did not get an email from MathWorks. I am sure our team will be very happy to help you.

- Abhishek