MATLAB Answers

How do I add or remove an end user on my License?

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How do I add or remove an end user on my License?

Accepted Answer

MathWorks Support Team
MathWorks Support Team on 8 Aug 2019
Edited: MathWorks Support Team on 8 Aug 2019
If you are an Administrator, you can change the User associated to a license in the License Center of your MathWorks Account.
  • Log in to your MathWorks Account
  • Navigate to the License Center
  • Click on the License Number
  • Switch to the 'Manage Users' tab
  • To add a User, click on the button that reads 'Add User'
  • To remove a User, click on the 'X' icon under Remove User
If you're unable to remove a License End User please refer to the following solution:
Why am I unable to modify the end user on my license?
If you require further assistance, please contact Customer Support.


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Sergio Beltran
Sergio Beltran on 4 Jan 2016
I wonder what would happen if the user has not gotten the email from Mathworks? How the system can send a new email with the password?
Thank you,
Sergio Beltran
Abhishek Pandey
Abhishek Pandey on 18 Apr 2016
Hi Jen,
If you are running into any issues with this, you can contact MathWorks Technical Support and raise a help ticket saying that you did not get an email from MathWorks. I am sure our team will be very happy to help you.
- Abhishek
Patricia Adjounke
Patricia Adjounke on 18 Jun 2020 at 9:38
please a question How to add a user in a Trial floating licence? I am admin but i receive this message:

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More Answers (3)

Fatema Al-Haddad
Fatema Al-Haddad on 6 Mar 2017
Edited: Fatema Al-Haddad on 6 Mar 2017
Hi there,
I am currently using the trial Matlab and I would like to remove the "Trial" from the commands window as you can see in the photo. Does anyone know how to do this? I need to take screenshots for my course work.
Many thanks in advance

  1 Comment

Andreas Goser
Andreas Goser on 7 Mar 2017
Ideally, please ask new questions as a new thread.
Beside purchasing, there is no way to remove the Trial prompt. But why is it important to show a screenshot to your professor without "Trial"? Why don't you have the university's version or a personal license for your coursework?

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Andrew Vandenberg
Andrew Vandenberg on 15 Nov 2018
How do I resend an invitation email to a student that was added as a User to my License?


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James Duclos
James Duclos on 5 Mar 2020
Edited: Image Analyst on 5 Mar 2020
I want to change end user on License 61***3 from James A Duclos, email to Theodore Swanson, email Thank you.

  1 Comment

Image Analyst
Image Analyst on 5 Mar 2020
We, at the Answers forum, cannot do that for you. You need to call the Mathworks directly and ask for your account manager, or any account manager if you don't know your specific one.

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