Changing chart type from Line to any other doesn't produce an effect anymore

francisco jnb on 14 Dec 2023
Latest activity Reply by Christopher Stapels on 26 Apr 2024

I have two public channels and this happens in both: when I change the chart type from Line to Column (or any other type), the chart type does not change, the datapoints keep being displayed as a line.
I have cleared both channels but this did not fix the issue. Also, my devices keep uploading the values to Thingspeak normally, it just seems Chart Options isnt working.
Christopher Stapels
Christopher Stapels on 26 Apr 2024
dragging is fixed, please post here or on a new thread if youa re still having issues dragging plots and repositioning.
Luiz Carlos da Silveira Junior
Luiz Carlos da Silveira Junior on 21 Apr 2024
This hasn't been fixed for a few months. Any news?
Christopher Stapels
Christopher Stapels on 22 Apr 2024
Selection of chart type was fixed at the end of January. Are you still having this issue? Dragging widgets should be fixed shortly.
Martin Rice
Martin Rice on 31 Jan 2024
Pleased to say the ability to change the chart type seems to have been restored. Dragging charts around not currently possible.
Sundown
Sundown on 31 Jan 2024
Same here...
Ken Marsh
Ken Marsh on 31 Jan 2024 (Edited on 31 Jan 2024)
No fix. I am still unable to rearrange visualizations by clicking and dragging a widget to a new location.
Tested on Firefox latest version, on Windows 10 with latest updates. My browser shows no stored cookies for either site (thingspeak.com and mathworks.com).
Christopher Stapels
Christopher Stapels on 31 Jan 2024
We have recently released a fix for this and similar issues. If you continue to observe this issue, please sign out and back in again, and then consider refreshing your browser cookies for ThingSpeak and MathWorks. If the problem still persists, pelase let us know here.
Christopher Stapels
Christopher Stapels on 31 Jan 2024
This drop down issue for charts settings mentioned here in the original post was fixed. Unfortunately the window dragging issue may remain for a short while longer. Please let us know if you still have problems changing the chart type. I think there is another post about the window dragging window. If there is, I can post there. If not, ill start a new thread when that had been addressed.
Mike Loney
Mike Loney on 24 Jan 2024
STILL no fix. Wow! Thats not a good reflection of your product!
Peter Rhoades
Peter Rhoades on 23 Jan 2024
Why is this still not been fix?????????
Martin Rice
Martin Rice on 15 Jan 2024
I'm having the same problem of being unable to get any chart type apart from line. This was initially raised a month ago. Any prospect of the issue being fixed soon?
Peter Rhoades
Peter Rhoades on 9 Jan 2024
The problems with ThingSpeak.
I can’t move Charts on screen, if you change any of the field chart setting the field chart won’t update, the Widgets won’t update if the field chart is changed in any way. I have tested my Thing Speak account using Firefox, Chrome and Edge of 4 different computers. All failed.