Why do I receive an Error 510 when installing or activating MATLAB?

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After entering my Activation Key the installer gives me the following error:
Error 510: No licenses were found for the activation key entered

Accepted Answer

MathWorks Support Team
MathWorks Support Team on 1 Apr 2021
Edited: MathWorks Support Team on 1 Apr 2021
This type of error occurs when either:
  • An invalid Activation Key or Serial Number was entered
  • A File Installation Key was entered instead of an Activation Key
To verify you have the correct Activation Key, contact your license administrator. If you are the administrator of the license, view the Administrator notes for
Where can I find the Activation Key or File Installation Key (FIK) for my license?
  5 Comments
Walter Roberson
Walter Roberson on 5 Dec 2021
No hay licencias de MATLAB gratuitas. Debe comprar MATLAB o su institución debe proporcionarle una licencia.

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More Answers (101)

Bhagavathula. Sai thrinesh
What is the activation key for matllab can u send me for that
  1 Comment
Walter Roberson
Walter Roberson on 29 Jan 2021
If you purchased MATLAB Student License, then your Activation Key would have been emailed to you. If it was not, then contact sales@mathworks.com or call Mathworks for free installation support.
If you purchased any other kind of MATLAB license then those would use license numbers rather than activation keys.
If you are using an license supplied by an organization, including licenses supplied by universities, then they are responsible for providing you with the necessary keys.
None of the volunteers here have access to the license database, so we cannot even check to see if a key is license is registered for your account.

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Anisha Premkumar
Anisha Premkumar on 19 Feb 2020
Getting a message - Error 510 Invalid Activation key (510.
Kindly guide me through this installation.
I am a student and this software will help me a lot in my project works.
  10 Comments
Walter Roberson
Walter Roberson on 22 Oct 2020
If you purchased MATLAB Student License, then your Activation Key would have been emailed to you. If it was not, then contact sales@mathworks.com or call Mathworks for free installation support.
If you purchased any other kind of MATLAB license then those would use license numbers rather than activation keys.
If you are using an license supplied by an organization, including licenses supplied by universities, then they are responsible for providing you with the necessary keys.

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majd afifi
majd afifi on 3 Mar 2020
hi code d'activation pleasd

Noman Ahmad Mujtaba khan
Noman Ahmad Mujtaba khan on 6 Mar 2020
activation key of r2018b
  2 Comments
Walter Roberson
Walter Roberson on 27 Nov 2020
If you purchased MATLAB Student License, then your Activation Key would have been emailed to you. If it was not, then contact sales@mathworks.com or call Mathworks for free installation support.
If you purchased any other kind of MATLAB license then those would use license numbers rather than activation keys.
If you are using an license supplied by an organization, including licenses supplied by universities, then they are responsible for providing you with the necessary keys.

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mahwish fatima
mahwish fatima on 15 Mar 2020
After entering my Activation Key the installer gives me the following error:
Error 510: No licenses were found for the activation key entered in R2019b
what are the activation key please answer me

omer M.ali
omer M.ali on 15 Mar 2020
i forget my activation number
  3 Comments

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嘉惠 黄
嘉惠 黄 on 25 May 2020
No licenses were found for the activation key entered

Fernando Nieves
Fernando Nieves on 17 Jul 2020
After entering my Activation Key the installer gives me the following error:
Error 510: No licenses were found for the activation key entered
  3 Comments
Walter Roberson
Walter Roberson on 21 Feb 2022
Sorry, the volunteers who answer question here do not have access to the license database. You will need to contact Mathworks Support for free installation assistance.
Note: today (Monday February 21) is a holiday in the USA.

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edgar cristobal gomez chalco
como obtengo la licencia
  1 Comment
Walter Roberson
Walter Roberson on 20 Jul 2020
Your license number or activation key would be provided by your institution if you got MATLAB from your institution. If you purchased MATLAB then your license number or activation key will be emailed to you.
Note: Student licenses have activation keys rather than license numbers.

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Ridwanul Hasan
Ridwanul Hasan on 20 Jul 2020
please anyone suggest me how to take the activation key ??? i urgently need to install matlab with activation keys or license keys?????
  1 Comment
Walter Roberson
Walter Roberson on 20 Jul 2020
If you purchased MATLAB Student License, then your Activation Key would have been emailed to you. If it was not, then contact sales@mathworks.com or call Mathworks for free installation support.
If you purchased any other kind of MATLAB license then those would use license numbers rather than activation keys.
If you are using an license supplied by an organization, including licenses supplied by universities, then they are responsible for providing you with the necessary keys.

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Víctor Terrazas
Víctor Terrazas on 26 Sep 2020
Mi PC sufrió un desperfecto.
Tengo la clave de activación.
Sin embargo, esta clave me es rechazada.

vamsi krishna
vamsi krishna on 6 Oct 2020
I did not any activation key

Vladimir TOGODO
Vladimir TOGODO on 15 Oct 2020
Good evening
I tried to put the license number 55555-55555-55555-55555 but it gives me error. Please give me the activation key for the license. I chose student graduate.
Thank you
  2 Comments

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jenny Gusñay
jenny Gusñay on 28 Oct 2020
me pueden dar la activaccion de key

Ted harris Ntantame
Ted harris Ntantame on 4 Nov 2020
bonjour lorsque je veux installer matlab on me demande la cle et lorsque j'entre je recois toujours erreur 510. s'il vous plais j'aimerai savoir le probleme
  1 Comment
Walter Roberson
Walter Roberson on 4 Nov 2020
If you purchased MATLAB Student License, then your Activation Key would have been emailed to you. If it was not, then contact sales@mathworks.com or call Mathworks for free installation support.
If you purchased any other kind of MATLAB license then those would use license numbers rather than activation keys.
If you are using an license supplied by an organization, including licenses supplied by universities, then they are responsible for providing you with the necessary keys.

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Hue Yang
Hue Yang on 11 Nov 2020
I DID NOT GET ACTIVATE KEY. PLEASE SEND IT TO ME OR TELL ME HOW TO DO

Abhipal Choudhary
Abhipal Choudhary on 28 Dec 2020
whats my activation key

Abhipal Choudhary
Abhipal Choudhary on 28 Dec 2020
error 510
  1 Comment
Walter Roberson
Walter Roberson on 18 Mar 2021
The volunteers who answer questions here do not have access to the license database, so you will need to contact Mathworks for free installation assistance.

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Sharmila Maheshwaran
Sharmila Maheshwaran on 29 Jan 2021
activition key
  1 Comment
Walter Roberson
Walter Roberson on 13 Feb 2021
If you purchased MATLAB Student License, then your Activation Key would have been emailed to you. If it was not, then contact sales@mathworks.com or call Mathworks for free installation support. If you purchased any other kind of MATLAB license then those would use license numbers rather than activation keys. If you are using an license supplied by an organization, including licenses supplied by universities, then they are responsible for providing you with the necessary keys. None of the volunteers here have access to the license database, so we cannot even check to see if a key is license is registered for your account.

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Chadwick Martin
Chadwick Martin on 13 Feb 2021
I just received my Arduino Engineering Rev 2 kit which included a license for MathWorks. When I started the installation I was directed to a link for MathWorks R2019a which I installed. After installing it I noticed that the Arduino kit said I was to install R2020b, but I can't link my license to it nor can I upgrade to it from R2019a. I get the following message: The license number or activation key is invalid.
How do I download and install R2020b.
  1 Comment
Walter Roberson
Walter Roberson on 14 Feb 2021
Unfortunately, the specifications for the kit do not say which version of MATLAB the license is good for.

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Chadwick Martin
Chadwick Martin on 14 Feb 2021
True, the Kit doesn't say what version the license is good for, but the kit says to install R2020b. I have a question into the arduino webite where I bought the kit to explain. A friend of mine bought the same kit several months ago and he got the R2020b license. So, I'm a bit hacked-off about this mess. I don't want to start the projects because the kit says to use R2020b.
  1 Comment
Chadwick Martin
Chadwick Martin on 21 Feb 2021
My friend with the working MatLab talked me thru getting to the correct webpage which gave me license ID for R2020b, so I was finally able to get that version of MatLab installed.

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Heba Fathi
Heba Fathi on 19 Feb 2021
activation key
  1 Comment
Walter Roberson
Walter Roberson on 19 Feb 2021
If you purchased MATLAB Student License, then your Activation Key would have been emailed to you. If it was not, then contact sales@mathworks.com or call Mathworks for free installation support. If you purchased any other kind of MATLAB license then those would use license numbers rather than activation keys. If you are using an license supplied by an organization, including licenses supplied by universities, then they are responsible for providing you with the necessary keys. None of the volunteers here have access to the license database, so we cannot even check to see if a key is license is registered for your account.

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RATHIKRINDA YEDUKONDALU
RATHIKRINDA YEDUKONDALU on 21 Feb 2021
matlab 2009b action key send
  2 Comments
Walter Roberson
Walter Roberson on 21 Feb 2021
You will need to contact Mathworks Support for free installation assistance. Back in 2009 a different license format was used, but they came close to using up the available keys so they switched formats. Because of that, we can no longer generate keys directly for you, and it is necessary to work with Mathworks to get a work-around.
When you contact Mathworks please have proof of purchase available for any version from R2009b or later. For example you could purchase the Standard (commercial/professional) license for R2020b, and that would entitle you to work with Support to install a license for R2009b.

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soumaya benmenni
soumaya benmenni on 22 Feb 2021
activation licence
  1 Comment
Walter Roberson
Walter Roberson on 22 Feb 2021
If you purchased MATLAB Student License, then your Activation Key would have been emailed to you. If it was not, then contact sales@mathworks.com or call Mathworks for free installation support. If you purchased any other kind of MATLAB license then those would use license numbers rather than activation keys. If you are using an license supplied by an organization, including licenses supplied by universities, then they are responsible for providing you with the necessary keys. None of the volunteers here have access to the license database, so we cannot even check to see if a key is license is registered for your account.

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Wisdom Sesi
Wisdom Sesi on 1 Mar 2021
how can i get my license key
  1 Comment
Walter Roberson
Walter Roberson on 1 Mar 2021
If you purchased a MATLAB Student License directly from Mathworks, then your Activation Key would have been emailed to you. If it was not, then contact sales@mathworks.com or call Mathworks for free installation support. If you purchased any other kind of MATLAB license then those would use license numbers rather than activation keys. If you are using an license supplied by an organization, including licenses supplied by universities, then they are responsible for providing you with the necessary keys. None of the volunteers here have access to the license database, so we cannot even check to see if a key is license is registered for your account.

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Shmwk Asiry
Shmwk Asiry on 10 Mar 2021
I’m don’t know that activity key
  2 Comments
Josephus Reynen
Josephus Reynen on 23 Mar 2021
I use to work with Joost den Haan from PROTYS in Delft, Netherlands.
I obtained a disk and an activation Key from him

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Okoro Ogonna
Okoro Ogonna on 12 Mar 2021
Edited: Walter Roberson on 18 Mar 2021
After inputting my code
  1 Comment
Walter Roberson
Walter Roberson on 18 Mar 2021
The volunteers who answer questions here do not have access to the license database, so you will need to contact Mathworks for free installation assistance.

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Aiman Asif
Aiman Asif on 12 Mar 2021
i am Aiman Asif I want to make an account of mathswork
  1 Comment
Walter Roberson
Walter Roberson on 18 Mar 2021
The volunteers who answer questions here do not have access to the license database, so you will need to contact Mathworks for free installation assistance.

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SIVASANKAR MANIAM SAMPATH
SIVASANKAR MANIAM SAMPATH on 20 Mar 2021
how to activate the matlab SIVASANKAR ,BANGALORE, INDIA
  1 Comment
Walter Roberson
Walter Roberson on 20 Mar 2021
Start the installer. Sign in to your MATLAB account. Agree the the terms and conditions. Click Next.
The page after that will ask about selecting license. If you have an active license for the version of MATLAB, you can click on it. Otherwise, click on the small circle for "Enter Activation Key", and then in the edit box, type in (or paste in) the activation key. Then click Next to continue with the installation.

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Josephus Reynen
Josephus Reynen on 23 Mar 2021
I work for Protys in Delft Netherlands
I got a disk and a activation Key, and now I changed compueter and I want to install MATLAB on my new computer
  1 Comment
Walter Roberson
Walter Roberson on 23 Mar 2021
Deactivate matlab on the old computer, active it on the new computer.
As your license is not a student or home license, then unless it is a Dedicated Host license, you should be able to install and activate on the new system before deactivating on the old system. Student and home licences have to deactivate on the old system first.

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Leila Hakkoum
Leila Hakkoum on 24 Mar 2021
Error 510: No licenses were found for the activation key entered
  1 Comment
Walter Roberson
Walter Roberson on 24 Mar 2021
  • possibly that is not a valid key at all
  • possibly it was a valid key but has been revoked for some reason
  • possibly it is a valid key that has not been associated with a license for some reason
If you typed in the key by hand, I recommend trying again with copy-and-paste .

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mhymn abdullah
mhymn abdullah on 27 Mar 2021
رمز التنشيط لا يوجد لدي

Ramil Hesenov
Ramil Hesenov on 27 Mar 2021
How can i find my lisence number

james ntsama
james ntsama on 28 Mar 2021
yes ,i want licence for use mathlab
  4 Comments
Walter Roberson
Walter Roberson on 29 Mar 2021
If you purchased a MATLAB Student License directly from Mathworks, then your Activation Key would have been emailed to you. If it was not, then contact sales@mathworks.com or call Mathworks for free installation support. If you purchased any other kind of MATLAB license then those would use license numbers rather than activation keys. If you are using an license supplied by an organization, including licenses supplied by universities, then they are responsible for providing you with the necessary keys. None of the volunteers here have access to the license database, so we cannot even check to see if a key is license is registered for your account.

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karina santander
karina santander on 30 Mar 2021
After entering my Activation Key the installer gives me the following error:
Error 510: No licenses were found for the activation key entered

Estefania Segovia
Estefania Segovia on 6 Apr 2021
no puedo instalar la aplicacion necesito ayuda por favor

Giwen Molome
Giwen Molome on 7 Apr 2021
When I install the MATLAB release that is newer than the installation key or when the installation key was obtained more than 24 hours prior to installing MATLAB.
  1 Comment
Walter Roberson
Walter Roberson on 7 Apr 2021
I believe that installation keys are specific to the release.
However, I am not aware of any limit as to how quickly it needs to be installed after obtaining the installation key. I do not often use installation keys, but when I do, it has sometimes been a few days between the time of generating the key and the time I install.

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Tolik Dokashenco
Tolik Dokashenco on 8 Apr 2021
дайте другой ключ активации

Huda Jawad
Huda Jawad on 12 Apr 2021
Iwant active key

REBIN SAMAD
REBIN SAMAD on 13 Apr 2021
Edited: Walter Roberson on 14 Apr 2021
my matlab number of license hat to
i need to a number of kay active
why
رمز تنشيط لا يوجد
  3 Comments
Walter Roberson
Walter Roberson on 14 Apr 2021
I think you are being told that the activation code you have is not a valid activation code.
You will need to contact Mathworks Support for that. The volunteers do not have access to the licenses.

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Gerardo Bernal
Gerardo Bernal on 14 Apr 2021
como puedo entrarar a matatlab si mi licencia ya vencio
  1 Comment
Walter Roberson
Walter Roberson on 14 Apr 2021
There are several possibilities:
  • Your license itself might not have expired, but you might be told that your Software Support has expired. If so you can keep using MATLAB
  • You might have an Individual term license that expired. These are uncommon, but do exist (especially in contexts such as universities where it is possible to get grants to cover specific terms and which will refuse to pay for permanently licensed software.) In such a case, you would have to arrange with Mathworks to renew the license
  • You might be using a corporate or academic license that is being administered on your behalf, and your individual authentication needs to be renewed against that license. In such a case, you might need to go to Help -> Licensing -> Update Current License if you can start MATLAB; if you cannot start MATLAB then you might need to run the activation client

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Radha Krishnan
Radha Krishnan on 18 Apr 2021
very useful

mohammad alhwawsheh
mohammad alhwawsheh on 22 Apr 2021
no of key activity and No licenc

Toriqul Islam
Toriqul Islam on 23 Apr 2021
in this course for students is very useful

shakeel khan
shakeel khan on 24 Apr 2021
how to install matlabr2016b
  1 Comment
Walter Roberson
Walter Roberson on 24 Apr 2021
If you have access to download old versions of MATLAB, then
However, Student licenses are not permitted access (if I understand correctly), and if you are using an institution license (Academic, or your job) then they can control whether you can access downloads or not. Also, even if you have an individual license, you will only have access to that link if you are licensed for R2016b or later.

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Julia Hakhverdyan
Julia Hakhverdyan on 25 Apr 2021
how to reset the key
  1 Comment
Walter Roberson
Walter Roberson on 25 Apr 2021
The key cannot be reset. The key is either valid or it is not valid.
A license could potentially expire, though. Mathworks used to sell 8 month or 1 year Student licenses, but I do not know if they sell those any more. But that would not show up as an error 510.

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SIVASANKAR MANIAM SAMPATH
Edited: Walter Roberson on 4 May 2021
I WAS USING THE TRAIL VERSION OF MATLAB FOR LONG TIME. THE
ACTIVATION CODE IS 8XXXXXXXXX. THE MATLAB IS NOT WORIKG NOW . HOW TO ACTIVATE NOW. I AM USING FOR PERSONEL RESEARCH. I AM A RETIRD HIGHLY EXPERIENCED (35 YEARS) ELECTRICAL ENGINEER. PLEASE GUIDE ME FOR CONTINUING MY RESEARCH.
M S SIVASANKAR
9620108751.
BANGALORE-75.
  1 Comment
Walter Roberson
Walter Roberson on 4 May 2021
Please contact Mathworks Support for free licensing and installation assistance. The volunteers who answer questions here do not have access to the license database.
Note: the number you gave was a license number, not an activation key.

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Sindhu M
Sindhu M on 18 May 2021

How to get lisance Number

  1 Comment
Walter Roberson
Walter Roberson on 18 May 2021
Student licenses do not have license numbers, they have activation keys.
If you buy an individual Standard, Education, or Home license, then Mathworks sends the license number with the order.

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YA-HUI TU
YA-HUI TU on 23 May 2021
license
  1 Comment
Walter Roberson
Walter Roberson on 23 May 2021
Sorry, the volunteers do not have access to the license database. You will need to contact Mathworks Support.

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eslam matlab
eslam matlab on 23 May 2021
Why do I receive an Error 510 when installing or activating MATLAB?
  1 Comment
Walter Roberson
Walter Roberson on 24 May 2021
What you entered for an Activation Key did not have the correct format for an Activation Key. For example it might have been a FIle Installation Key, or it might have been mistyped.

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Bindu Vusa
Bindu Vusa on 25 May 2021
Activation Key for your license is error 510
  1 Comment
Walter Roberson
Walter Roberson on 25 May 2021
Error 510 is caused by entering something that does not have the correct format to be an activation key,