Support package installtion help

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Proxy
Proxy on 21 Nov 2023
Answered: Angelo Yeo on 23 Nov 2023

hi I have a problem when offline installing the support packages for the zynq on matlab r2019a. I obtain the following error message: "Support Software Installer Error System does not have the required MATLAB version to start the support package installation." I tried different versions, uninstall/re-install matlab, different ways for installing this package and it does not work Do you have any suggestions

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Answers (1)

Angelo Yeo
Angelo Yeo on 23 Nov 2023
Would you see if this Answers page can be of your help? If you have subscribed to Software Maintenance Service, you can reach out to Install Support for further helps.
https://www.mathworks.com/support/contact_us.html

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