Export data CSV - empty file

Sebastian Mondi on 27 May 2021
Latest activity Reply by Christopher Stapels on 28 May 2021

Hello everyone. Yesterday i started my project and now im trying to export data files (CSV) but it is empty. It cointains just the headers and last read (i think). Anyone knows what is happening?

Example CSV exported created_at,entry_id,field1,field2,field3,latitude,longitude,elevation,status 2021-05-26 19:39:23 -03,1,25.00,"43.00

",,,,, 2021-05-26 19:39:39 -03,2,24.80,40.00"

Vinod
Vinod on 27 May 2021 (Edited on 27 May 2021)

Have you waited until the file has completed download before opening up the CSV-file?

Sebastian Mondi
Sebastian Mondi on 27 May 2021

Yes, many times

Vinod
Vinod on 27 May 2021

Maybe try a different browser to download the file? If you still see the problem, can you attach your downloaded CSV-file?

I tried the download on multiple channels and I see a CSV-file with data.

Sebastian Mondi
Sebastian Mondi on 27 May 2021

I've tryed with Chrome and Edge, same problem. There is attached the file downloaded. Thank you!!

Christopher Stapels
Christopher Stapels on 28 May 2021

That file seems to have 1156 records as I see it. The data seems to be one minute apart, from 5/26 to 5/27.