cannot signin to thingspeak

Alexander Kocian on 28 Jul 2023
Latest activity Reply by Dimuthu Arachchige on 17 Jan 2024

so far, I could sign in with username and password to my private thingspeak account. Today, however, thingspeak rediverts me to the login page of my university (domain unipi.it). Having entered username and password there, I am now connected to matlab but thingspeak again asks me for username and password. How to proceed?
your support is highly appreciated.
Dimuthu Arachchige
Dimuthu Arachchige on 17 Jan 2024
It is not possible to link ThingTweet with Twitter. When I authorize through "Authorize ThingTweet to access your account?", it says "Redirecting you back to the application. This may take a few moments" and logout in thingtweet. Its looping.
It didn't work even after deleting cookies or trying with MS edge browser as detailed here
Christopher Stapels
Christopher Stapels on 28 Jul 2023
If you provide the login credentials to ThingSpeak a second time, does it let you log in or are ryou redirected again in a loop?
Alexander Kocian
Alexander Kocian on 28 Jul 2023
no, I will be redirected to the login page of thingspeak (https://thingspeak.com/login?skipSSOCheck=true). There, I remain in an endless loop.
Christopher Stapels
Christopher Stapels on 31 Jul 2023
Thank you for the information. At this point I sugest you try to log in incognito, or log out and delete the MathWorks and ThingSpeak related cookies in your browser. Then try logging in again. Please let us know if this changes anything for you.
SSO does have the potential to be a local issue as well.
Alexander Kocian
Alexander Kocian on 31 Jul 2023
Chromebrowser (Android 10). Anonymous mode. Cleared cookies and cache did not solve the problem. Nor it did work with firefox anonymous mode.
I found out that it is only possible for me to access my account with the MS Edge browser for strange reasons. Having entered my crenditals at the university login page, thingspeak successfully forwards me to my channels in the MS Edge browser.
Christopher Stapels
Christopher Stapels on 31 Jul 2023
Thanks for the specific details, and your help testing on multiple platforms! This helps us a lot. Im glad you can get into your channels, I will continue to see if I can find out what the issue is with Chrome.
Dimuthu Arachchige
Dimuthu Arachchige on 17 Jan 2024
It didn't work even after deleting cookies or trying with MS edge browser as detailed here. Is there any other solution available? Thank you.

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